In October of 2018 I ordered a BC75XLT. I beat the literal crap out of that scanner and it didn't have any problems, before or after I wore it out. When the local PD agencies switched to P25 in October of 2019 I started debating getting a BCD325P2 and ordered it in February. When I received it it had a small chip on the antenna connector (Now I wish I would've taken a pic of it). I didn't think about contacting Uniden about that chip in it. Over the past month its been chipping off piece by piece and today it looks like this. I wish I would've contacted Uniden support sooner so I could realize how bad and unresponsive there support system is. So now I'm stuck with a BCD325P2 with a broken off. Right now I don't know if there's anything I can do to get it fixed since support wont right back.
Why the BCD325P2 might be my last Uniden Scanner
- Thread starter ltginrage
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highwayman1224
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WOW!!!
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How did you contact Uniden Support? Email, or their website?
I think I did both but for sure did website. Is there a difference?
That is unfortunate. Luckily I have not had the same issue. I swap antennas depending on what I'm listening too, and my daughter has dropped mine down the stairs, and off the bannister a few times. I keep mine in a leather case.
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You can contact Uniden support to ask them directly by using the “Start Conversation” button At this link:
https://forums.radioreference.com/members/unidensupport.1187087/
The only thing I did diffrently with this then the 75xlt is using a case on it
Ok I'll try that.
Cheeseburgers
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I think the most sturdy scanner Uniden has made in the last 20 or years was the 250/296... I have both and you could beat somebody to death with them and the antenna connector is mounted to the top panel piece, its a solid unit. I'll be more careful with my 325 from now on...
Send your 325 in to Uniden with a copy of the receipt. It's under warranty. They'll fix it. Don't wait until the warranty expires!! I've had mine for years, and it's a good radio. Be sure to print and use the repair form on the support site. Write up what's wrong.
ka3aaa
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That broken off portion of the bnc sleeve will not hurt anything as long as the locking tabs are still there and securly hold the antenna tight.
I believe that was one of the Russian designed Uniden scanners called Brohkenovs...
They require a full payment from what I understand and once they do/if determine it is covered by warranty they will return the money. At this time I can't afford a repair. Which is why I was trying to contact them to ask if I didn't have to send in payment if its not covered. Although I dobut its not covered.
I put my 800 MHz "radio shack" ducky antenna on my BCD325P2 two and a half years ago or so. After reading this post I took it off and don't see any chipping as you described. Placed it back on and took it off again and still no chipping.
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