I would NOT suggest using the Radio Shack on north maize road. These people are morons. A few weeks ago the short fat manager tried to tell me that the pro-106 could decrypt the encrypted channels that the WPD uses. I just laughed at him and said the the FCC would never allow that. I mail ordered a Pro-106 from elsewhere. When it arrived the Yellow rechargeable battery pack was missing. Not a big deal, crap happens. I called the 800 number from Rat shack and was told to just go by the local store and they would fix it. These idiots wanted me to pay 7 bucks even if I did have a sales receipt in hand. Then I said, fine I'll just return it with my receipt. They told me, "Well if a part is missing, you can't return it." I was more than pissed. I called a rat shack back from my old home town. With in 3 minutes, my replacement part was ordered and a confirmation number was issued. At the suggestion from the store back home, I called back to this store and asked for the "District Manager's" name and number. They hung up on me 3 times. And Yes I was nice how I asked, well at least the first two times. Sad thing is, as I was calling them I was watching a samsung tv I got from them 5 months ago. On my desk I have 2 Pro-106's a 163, 164 and a 197, Never will they get a dime from me. If you know of a good scanner shop in the area, please please let me know.