I have microsoft surfacebook running Win 10. Since the latest update of win 10 my HP2 is not recognized when connecting to laptop. Tried different cables, uninstalled and reinstalled Win 10, reformatted the sd card, deleted and reinstalled sentinel and Butel software, deleted and reinstalled the drivers. It worked before the win 10 major update. I called Uniden and they couldnt figure out. Microsoft says new update may not be compatable with the uniden software. Am I missing something. It works on my old win 7 machine and used to works on another friends win 10 machine. Also the usb ports recognize everyother device...help. Even my Mac at least recognizes it but no mac software for uniden scanners. When I plug radio into my pc only goes to charge battery and not to Mass storage. Any and all assistance is appreciated.