Won't connect to computer

Status
Not open for further replies.

PFD22MIKE

Member
Premium Subscriber
Joined
Jan 14, 2011
Messages
14
Location
Virginia
I have a SDS 200 that will not see the computer for updates. I also have a SDS100 that connects properly for updates. I have even downloaded sentinel to another computer and the SDS200 will not connect. Tried mini usb and usb A ports with no success. How bout some help!
 

fxdscon

¯\_(ツ)_/¯
Premium Subscriber
Joined
Jan 15, 2007
Messages
7,391
Tried mini usb and usb A ports with no success. How bout some help!
You should be using the front Micro USB port.

Also be certain that your USB cable is for power AND data. Did you put the scanner into "Mass Storage" mode?
 

PFD22MIKE

Member
Premium Subscriber
Joined
Jan 14, 2011
Messages
14
Location
Virginia
You should be using the front Micro USB port.

Also be certain that your USB cable is for power AND data. Did you put the scanner into "Mass Storage" mode?
using micro but cant find where the mass storage key is?
 

fxdscon

¯\_(ツ)_/¯
Premium Subscriber
Joined
Jan 15, 2007
Messages
7,391
using micro but cant find where the mass storage key is?
when you connect the scanner to your computer, the scanner screen will give you the prompt to hit the " E / Yes" key (below the 9 key).
 

PFD22MIKE

Member
Premium Subscriber
Joined
Jan 14, 2011
Messages
14
Location
Virginia
when you connect the scanner to your computer, the scanner screen will give you the prompt to hit the " E / Yes" key (below the 9 key).
does not give me a prompt on the SDS200 but the SDS100 does thanks
 

Whiskey3JMC

Just another lowly hobbyist
Premium Subscriber
Joined
Jul 16, 2006
Messages
7,593
Location
Philly burbs 🇺🇸
SDS100 connects to same cable & same USB port on computer normally?

EDIT: Disregard the above. The SDS100 uses a USB mini cable to interface with the computer so, not applicable. Do you have another USB port on the computer you can try to connect the SDS200 to?
 

fxdscon

¯\_(ツ)_/¯
Premium Subscriber
Joined
Jan 15, 2007
Messages
7,391
have connected and then turned on AND tried to connect with unit on
Does the scanner boot up normally before connecting the cable? If so, does the scanner's screen show any changes at all when plugging in the cable to the scanner and computer?
 
Status
Not open for further replies.
Top