hello names jeremiah i have been volunteered to fix my grandmothers scanner after it has randomly stopped working its a WS1065. i am from parsons west Virginia my truck system site is thomas and its in tucker county. i have been using ARC 500 to program the system. even when i program it still dont work. i was wondering if its not working because it only has 1 bar that blinks with original antenna and even when i stick a copper wire and connect it to clothes hanging it gets two bars barley it still blinks down to one and off occasionally. i was also wondering what the F T G A AND S means on top because only G pops up and if i press ATT button the A will pop up. i find scanners very interesting but i have no idea how to use them. your guys help will be greatly appreciated.