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XPR 5550 firmware upgrade error

CHangen702

Member
Joined
Aug 22, 2020
Messages
7
Location
Henderson, NV
I got a used XPR 5550 and have been trying to update the firmware but continue to get error 8862 after it reaches around 85%. I am currently on firmware version R02.00.03 codeplug 01.00.18. I have all of the upgrade firmware from R02.40.00 up to current. after googling i found one person that was able to fix the error by updating to R02.06.33 first unfortunately when I contacted Motorola they told me they no longer have that firmware avalible. Has anyone else had this issue? Any advice on how to get the firmware to update? I am using the rear port for programming and have already tried using a brand new computer with nothing but CPS installed on it. I do have CPS 16 from Motorola.
 

N4KVE

Member
Joined
Mar 1, 2003
Messages
3,442
Location
PALM BEACH, FLORIDA
Sometimes when an upgrade is from very early FW to the newest, it can’t be done in one shot. Many people on the Gen 1 radios with 1.00.00 wanting to go to 1.12.17 need to go to 1.06.00 first. Then from there to 1.12.17. While Moto doesn’t have the 1.06.00 any more, people may still have it on their computers. Hopefully you can find someone with the FW you need already on their computer. Good luck.
 

Tech21

Member
Joined
Oct 16, 2018
Messages
151
When upgrading that way you can't just jump, you have to upgrade in steps.
 

CHangen702

Member
Joined
Aug 22, 2020
Messages
7
Location
Henderson, NV
When upgrading that way you can't just jump, you have to upgrade in steps.
@Tech21 yeah I know everything should be stepped up with the updates I did that with my xpr 7550s. My issue is I can’t do it that way since I can’t find the R02.06.33 firmware and Motorola doesn’t seem to have it anymore.
 

Tech21

Member
Joined
Oct 16, 2018
Messages
151
@Tech21 yeah I know everything should be stepped up with the updates I did that with my xpr 7550s. My issue is I can’t do it that way since I can’t find the R02.06.33 firmware and Motorola doesn’t seem to have it anymore.
That's suck and all but it's an easily avoidable problem. Do more frequent updates.
 

K6CV

Member
Joined
May 17, 2020
Messages
5
Location
Twain Harte, CA.
I too have the same issue with my XPR5550 going from R02.00.03 CP:01.00.18. to R02.06.05 CP:10.01.14 and have been trying to update the firmware but continue to get error 8862 after it reaches around 67%. I even tried going to R02.09.00 CP:14.00.13 with same results. What was the solution to resolve this?
 

CHangen702

Member
Joined
Aug 22, 2020
Messages
7
Location
Henderson, NV
I too have the same issue with my XPR5550 going from R02.00.03 CP:01.00.18. to R02.06.05 CP:10.01.14 and have been trying to update the firmware but continue to get error 8862 after it reaches around 67%. I even tried going to R02.09.00 CP:14.00.13 with same results. What was the solution to resolve this?
sorry just saw your post. Yes I was able to update. I was missing the next firmware update in the sequence but once I got it I had zero issues getting it up to date. I did notice that if I did not use the rear port to update and tried to do it with the front face it would hang up on me.
 
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