KI5EDJ
WRDB542
I've been working at this for a couple hours with no luck.
I have an XPR3500e model number HO2RDHVA1AN. Actually I own three of them and have a fourth one that was issued to me.
That fourth issued radio has firmware R02.20.01.002 in it. In the code plug it lists many features as "free". More in this later.
The others have different firmwares in them. Two need repairs, leaving me one to work with.
I am trying to update that firmware. It's R02.08.05.0004. I've found three firmware packages in my entitlements list at Motorola Solutions that are compatible with the "XPR3000e series". My goal is to have three three radios I own at the same or newer firmware as the one I was issued.
Here's why: All of the entitlements in my list on Motorola Solutions were free with simply a phone call. I called about buying CPS 2.0, and they gave me instructions how to locate it on their site. I suspect some of those features in my three radios were available for purchase at one point, then issued free with later firmwares or possibly a service contract.
That's where I hit an absolute roadblock. I have searched and cannot find anywhere on Motorola Solutions to buy and/or download EID's for features. I can't find a way to start a service agreement, nor do I need one for my new projects.
CPS 16 says no matching packages exist when I go to update firmware. CPS 2.0 simply hangs on the update screen without spitting out a list of firmwares.
I can program these radios the old fashioned way, but I need them to work with the OKC Sandridge DMR repeater, the OKC East DMR repeater, the repeater at work (for work only), and a couple of analog repeaters. I also will eventually need roaming for ham use and IP Site Connect and for work. The Bluetooth audio would be useful also. I'd use it on my D878 but it's the BTech model. It's great but lacks BT.
Yes I am aware of the potential risks of updating firmware and possibly "losing features".
Anyway, what am I doing wrong on this firmware? I've downloaded and installed all three packages and no dice.
I have an XPR3500e model number HO2RDHVA1AN. Actually I own three of them and have a fourth one that was issued to me.
That fourth issued radio has firmware R02.20.01.002 in it. In the code plug it lists many features as "free". More in this later.
The others have different firmwares in them. Two need repairs, leaving me one to work with.
I am trying to update that firmware. It's R02.08.05.0004. I've found three firmware packages in my entitlements list at Motorola Solutions that are compatible with the "XPR3000e series". My goal is to have three three radios I own at the same or newer firmware as the one I was issued.
Here's why: All of the entitlements in my list on Motorola Solutions were free with simply a phone call. I called about buying CPS 2.0, and they gave me instructions how to locate it on their site. I suspect some of those features in my three radios were available for purchase at one point, then issued free with later firmwares or possibly a service contract.
That's where I hit an absolute roadblock. I have searched and cannot find anywhere on Motorola Solutions to buy and/or download EID's for features. I can't find a way to start a service agreement, nor do I need one for my new projects.
CPS 16 says no matching packages exist when I go to update firmware. CPS 2.0 simply hangs on the update screen without spitting out a list of firmwares.
I can program these radios the old fashioned way, but I need them to work with the OKC Sandridge DMR repeater, the OKC East DMR repeater, the repeater at work (for work only), and a couple of analog repeaters. I also will eventually need roaming for ham use and IP Site Connect and for work. The Bluetooth audio would be useful also. I'd use it on my D878 but it's the BTech model. It's great but lacks BT.
Yes I am aware of the potential risks of updating firmware and possibly "losing features".
Anyway, what am I doing wrong on this firmware? I've downloaded and installed all three packages and no dice.