XPR XPR5550 stuck in a reboot loop !?

[albert2187]

Have u ever experienced an issue where the xpr5550 keeps rebooting?

Like if its been poisoned through a bad parameter in a write job.

I'm talking about legitimate infrastructure here.
Cap+ with 7550 and 5550.

All is good on our 7550s.

5550 on the other hand started to go bad with most of the radio we got In RM (read, edit, then apply config).

A service provider used to manage our stuff remotely, but then we installed an RM server on premise couple months ago.

Any way to fix this or force a reset to factory? Through CPS or RM ?

 

[TampaTyron]

Send it to the shop or factory, whichever you have the repair relationship with. TT

 

[albert2187]

Yes that's what I'll do.
Funny thing is that the problem seems to be intermitent.
I pick a radio that seems ok, let it on the bench for a day, then some will be in reboot loop, while they weren't the previous day and vice versa.

 

[TampaTyron]

How many do you have? Any spefic channel/zone that is seems to happen more/less on? Are you running Connect Plus? What are the firmwares of the radios in question? Any accessories connected to the radios through the accessory connector? TT

 

[albert2187]

About 10 radios that's been sitting on a shelf for 4 years.
Some codeplug 14, some 15. Capacity Plus, CPS2 and Radio Management.
No specific channel/accessories/power supply pattern. Tried multiple combinations without isolating any variable.
Was suspicious about the ignition sensing, but again, with or without, some will get into that reboot loop.

We recently subscribed to the update management plan and should be able to upgrade soon. Meanwhile I have useless bricks and can't do any installs in trucks.