Xtl 1500/2500 soft. Issues

[CSFD390]

OK! After moving on from XTS 2500s......Ive now been tasked with moving to XTL 1500/2500. Mainly 1500/2500s...... after powering up, and having proper driver, etc..... the cps is installed, I hit read, and it acts as if it loads, and at the last second, freezes my computer up. It did this on two, (2), different computers, and the third time, it pops an error up that says, "CPS Not reconized, please contact motorola soultions for more, and or present license//software permit." It also dims the screen and pops up WRONG CH. Im using R.12 as that was what was given to me, and I belive it is the most current?

I was told by a friend of a friend, that it is not, NON-North American Software....just possibly a CPS Error.

Im simply asking for help, not looking for bashing from anyone, becuase this particluar software was left, and made its way down the line.

If anyone wants to go direct, PM or email me, for more info,


Thanks All!!

 

[jim202]

OK! After moving on from XTS 2500s......Ive now been tasked with moving to XTL 1500/2500. Mainly 1500/2500s...... after powering up, and having proper driver, etc..... the cps is installed, I hit read, and it acts as if it loads, and at the last second, freezes my computer up. It did this on two, (2), different computers, and the third time, it pops an error up that says, "CPS Not reconized, please contact motorola soultions for more, and or present license//software permit." It also dims the screen and pops up WRONG CH. Im using R.12 as that was what was given to me, and I belive it is the most current?

I was told by a friend of a friend, that it is not, NON-North American Software....just possibly a CPS Error.

Im simply asking for help, not looking for bashing from anyone, becuase this particluar software was left, and made its way down the line.

If anyone wants to go direct, PM or email me, for more info,


Thanks All!!

Your version of the software is really old. You need to get more current.

The other question in everybody's mind would be what version were the radios last programmed with?

 

[CSFD390]

It, to my knowledge was last programmed with this particular series of cps, and I had a slight feeling that it was possible to old. Is there anyway to update, without having to do a repurchase? Sense I already have the cps?

 

[SCPD]

It, to my knowledge was last programmed with this particular series of cps, and I had a slight feeling that it was possible to old. Is there anyway to update, without having to do a repurchase? Sense I already have the cps?

Nope, you would need to purchase a software subscription with Motorola. Then you would be able to download the latest version and any new versions that come out. Just having the cps does not count.

 

[CSFD390]

Hmm....ok. I shall see where that takes me.

 

[SCPD]

Yeah it sucks cause it's so expensive, but were talking Motorola here. I costs me around $1000 every couple of years to renew my subs for the various CPS's I have purchased from them. Also it's a real treat sometimes to even get an account to buy the software. You gotta pay to play as they say...

 

[CSFD390]

WOW! Its going to be hard to push this to the chief, lol. A member has always done, & purchased everything for us and done it himself. ....so a subscription hasn't been discussed, & especially sense we just need it for 1 radio type!! He made a big deal over ordering cables......

 

[SCPD]

Maybe try a local radio shop if there is no trunking involved, that could be another option.

 

[CSFD390]

Yeap, no trunking, simple stuff here, with advanced technology

 

[MTS2000des]

R12 is circa 2009, current Astro 25 CPS is R20.01.

I strongly encourage you to get your agency to buy the CPS subscription. You get updates for free, and support from Ma M you don't get from the downloaded copies.

The current version is also compatible with newer operating systems such as Windows 7/8, which you ancient R12 is not.

 

[CSFD390]

Ok, I am going to try to get him to purchase a subscription to MOTO, But his argument Is, we only need the software for these radios....so I am going to try get him to get it.

 

[jeepsandradios]

If you only have a few radios your better off taking it to a shop that programs motorola radios. Unless you plan to reprogram radios daily or even monthly it doesn't make sense. We have 35 XTS portable and 15 XTL mobiles and we decided being they dont get changed not to worry.