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XTS2500 Strange Audio Issue

zachgallop

Member
Joined
Dec 20, 2010
Messages
447
Location
Knoxville, TN
In the last couple of months, I sent my XTS2500 to a local Motorola Shop to finish a housing replacement. I also sent another radio to them and it came back repaired. But on the XTS, I noticed that the volume was quieter then it use to be at times on analog channels but for awhile I thought it was just me. Then I started to notice that there was a dramatic change in volume at times on analog channels like the volume would jump and then get quiet again. The weird thing is from what I can tell when you press the keypad and get the bonking tone it does not seem to have the volume issue. I do not have a lot of P25 UHF in my area to listen to but I do not seem to notice any volume changes on P25 either. Is this a setting issue or do I need to take this to a Motorola Shop to get looked at? It seems like a really strange issue to be having.
 

ten13

Member
Premium Subscriber
Joined
Aug 13, 2009
Messages
630
Location
ten13
I sort of have had that "problem," too. But when the radio is on a Speaker Mic, either it's not there, or I don't notice it. Try putting it on a Speaker Mic and see if you still have that issue.
 

a417

U+0000
Joined
Mar 14, 2004
Messages
4,213
In the last couple of months, I sent my XTS2500 to a local Motorola Shop to finish a housing replacement. I also sent another radio to them and it came back repaired. But on the XTS, I noticed that the volume was quieter then it use to be at times on analog channels but for awhile I thought it was just me. Then I started to notice that there was a dramatic change in volume at times on analog channels like the volume would jump and then get quiet again. The weird thing is from what I can tell when you press the keypad and get the bonking tone it does not seem to have the volume issue. I do not have a lot of P25 UHF in my area to listen to but I do not seem to notice any volume changes on P25 either.
So you took a radio to a Motorola Shop to get fixed, and now it's misbehaving? It didn't do any of this before the recasing?
Is this a setting issue or do I need to take this to a Motorola Shop to get looked at? It seems like a really strange issue to be having.
Are you referring to another moto shop or the first one? When you purchase an item or service, you go back to the shop that provided you with said item/service as you did not get what you paid for. After you exhausted your ability to get resolution at that shop, do you then go elsewhere.
 
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