Just bought a XTS5000 and it's been programed by my local dispatch center for use with the fire department. I went through all the proper channels to have this done and it is my radio and is associated with me. I'm trying to set it up to scan some channels but I have no scan option at all. My side buttons both switch zone. The purple one just displays some info for the current channel. My abc switch does nothing. Same with the rocker switch around the channel knob. When I cycle through with the directional pad all that shows up is zone batt clck and mute. What's going on here? It's a model 2 with limited keypad as well. Any and all help is appreciated