Yaesu: Yaesu HRI-200 won't connect to the USB

[VE5JL]

I have a fellow ham who is trying to install a HRI-200. No matter what he does he gets this error.

"Connect HRI-200 to USB"
The computer Windows 10 recognizes the unit and actually says it's setting up the HRI-200, and then says it's done.

Yet when he tries to load the driver on the PC it continues to give him this error "Connect HRI-200 to USB".
We've tried swapping cables, and that didn't help.

Any ideas?

Thank you all!

 

[SA4MDN]

Drivers should be installed before any equipment is plugged in, not doing so can cause all sorts of hassle,

 

[VE5JL]

Drivers should be installed before any equipment is plugged in, not doing so can cause all sorts of hassle,

Yes, that was how I did it, software first, when it asked to connect the box I did, and it just kept asking. I'll uninstall it and try it again. Thank you!

 

[n9upc]

Yes, that was how I did it, software first, when it asked to connect the box I did, and it just kept asking. I'll uninstall it and try it again. Thank you!

Please feel free to email me at: j.kruk@yaesu.com if this has not been fixed.

 

[VE5JL]

This has been fixed thank you!

 

[n1toq1]

I’m having the same problem. HRI 200 with a win 10 computer. Device manager sees that something g is plugged in to the com port but can’t identify it. Using FTM 100. Worked ok on a win 7 computer.

 

[n9upc]

I’m having the same problem. HRI 200 with a win 10 computer. Device manager sees that something g is plugged in to the com port but can’t identify it. Using FTM 100. Worked ok on a win 7 computer.

You have a driver issue and I will be replying this weekend, most likely Sunday night or Monday morning.

 

[n1toq1]

I was able to resolve the problem. Using John‘s advice I noticed that the computer saw the HR 200 as an audio unit. I deleted the HRI 200 that was showing under and then reloaded them to the USB port where the HRI 200 was installed. I know that the HRI 200 is not supposed to be installed prior to the driver but I did it that way anyway and now everything is working properly. I hope somebody can use this information to help them, my computer is one running windows 10 64 bit. John’s assistance is yet another reason why the majority of my radios are YAESU!!

 

[steveo82]

I was able to resolve the problem. Using John‘s advice I noticed that the computer saw the HR 200 as an audio unit. I deleted the HRI 200 that was showing under and then reloaded them to the USB port where the HRI 200 was installed. I know that the HRI 200 is not supposed to be installed prior to the driver but I did it that way anyway and now everything is working properly. I hope somebody can use this information to help them, my computer is one running windows 10 64 bit. John’s assistance is yet another reason why the majority of my radios are YAESU!!

Can you just confirm you deleted the HRI 200 that was showing as an audio device via device manager? Having exactly the same issues here!

Thanks in advance

Steve
M0LVL

 

[n9upc]

Can you just confirm you deleted the HRI 200 that was showing as an audio device via device manager? Having exactly the same issues here!

Thanks in advance

Steve
M0LVL

The issue is the drivers that are assigned to the HRI-200 vs the actually and correct drivers. You will need to manually install the correct driver for the device as compared to deleting it. If you just delete it the chances of the wrong driver being selected again is possible.

 

[steveo82]

The issue is the drivers that are assigned to the HRI-200 vs the actually and correct drivers. You will need to manually install the correct driver for the device as compared to deleting it. If you just delete it the chances of the wrong driver being selected again is possible.

Ah right OK makes sense thank you for the help. I'll give it a go and see what happens!

 

[n1toq1]

That’s correct.

 

[steveo82]

OK so I try to manually install th drivers from the wires x folder and a windows still says the best drivers are already installed :-( Anyone want to buy a cheap HRI 200?? Any futher help will be appreciated on this.

 

[steveo82]

Correction, found the right folder in the end..............doh! thanks n1toq1 great advice, cheers

Regards
Steve
M0LVL

​

 

[prima19rider]

I was able to resolve the problem. Using John‘s advice I noticed that the computer saw the HR 200 as an audio unit. I deleted the HRI 200 that was showing under and then reloaded them to the USB port where the HRI 200 was installed. I know that the HRI 200 is not supposed to be installed prior to the driver but I did it that way anyway and now everything is working properly. I hope somebody can use this information to help them, my computer is one running windows 10 64 bit. John’s assistance is yet another reason why the majority of my radios are YAESU!!

This is the reason I quit buying Yaesu products. HRI should be plug and play. It has been so much easier to get my Zum spot and openspot working than get the HRI 200 working. Now the node numbers I set up for the radio are not being recognized by the wiresx software. Yaes tech support and Japan are unable to resolve.

 

[dg1udo]

I was able to resolve the problem. Using John‘s advice I noticed that the computer saw the HR 200 as an audio unit. I deleted the HRI 200 that was showing under and then reloaded them to the USB port where the HRI 200 was installed. I know that the HRI 200 is not supposed to be installed prior to the driver but I did it that way anyway and now everything is working properly. I hope somebody can use this information to help them, my computer is one running windows 10 64 bit. John’s assistance is yet another reason why the majority of my radios are YAESU!!

Can you please describe step by step how you did replace the device and/or drivers and install them manually?

I already spent 3 days to get my HRI-200 together with FTM-200D working, and it seems the same problem here: devicemanager shows HRI-200 as com port and additionally under Audio-Controllers. But Wires-X software fails on startup "Will not be able to detect the HRI-200..."

The Wires-X installation always works ONCE after first installation of a plain windows 10 (64bit) but only until first reboot.

 

[n9upc]

Please contact me for assistance:

j.kruk@yaesu.com

 

[dg1udo]

Finally, I found the reason for the problem, which is very strange...

I use Microsoft Remote Desktp Client to connect from my Mac mini to my Wires-X PC (running Win 10pro)
As soon as the Remote Desktop Connection was established, the audio devices from HRI-200 (speaker and mic) disappear in the device manager. Probably, the remote connection tries to find any audio configuration and use it to transfer audio to RDP client. It does not matter, wether the audio transfer in the rdp client is activated or not - behavior is always the same.

Currently, I use the Wires-X PC with display, keyboard and mouse connected directly and everything works fine.
Next week I will try some other remote tools (TinyVNC or Teamviewer)