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your ups delivery is lost whos responsible

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maalox

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Jan 21, 2006
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hello. i have a question. what should you do if you sold someone a radio in canada and he/she received the radio but the money order they sent you by ups never arrived ups said it was lost.
 
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n4voxgill

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start with where you bought the money order to see if they can determine if it was cashed and what option you have, and did you send it by UPS, United Parcel Service?
 

rhutch

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Ontario
They (UPS) don't cover the value of a money order. If it is a money order the sender should have a receipt and the issuer will check to see if has been cashed, which if it was filled out correctly it shouldn't have been (the reason for using money orders). The issuer will then cancel that money order and issue a new one. UPS should cover the cost of resending the money order. Big question why would you send a money order UPS, seems like a really big waste.
 

ksmoscanner

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Jun 10, 2004
Messages
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Kansas City,Mo / Marcoot, Mo
It will be the shippers responisbilty to file a claim with UPS, if UPS verifies the tracking number was picked up by a UPS employee but not delivered then you will probably have a case. I would start by getting the tracking number of the package from the sender and check UPS.com to check the status of the package. If it was lost it should tell you or there will be some kind of flag next to the staus.

Good Luck

Gregg in KC
 

radiogirl

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Jan 28, 2003
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Why would someone send the radio to the buyer without first receiving the money order??
 

Radio1114

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Did the person get paid there money?Thats the main thing I would presume.Also why would a money order be sent by UPS and not the Post Office where they could track it and insure it plus get it much faster.I know UPS will not insure money orders ,checks or cash.From my past experience.So somone must have mentioned ups.That would be the whole problem.
 
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maalox

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n y c
well in the usa ups is much better than priority mail. i assume the person thought that ups would be good in canada also.
 
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