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G 5 Pager

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cookmaster

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Tucson,Arizona
I received my G 5 today i have latest software and firmware on my computer,I have not fully charge the batteries yet but i hook the G 5 to my computer and hit the program button it says no device connected but my device is connected can someone tell me what i am doing wrong,and how to get my G 5 up and running please?
 

krokus

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Jun 9, 2006
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5,996
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Southeastern Michigan
I received my G 5 today i have latest software and firmware on my computer,I have not fully charge the batteries yet but i hook the G 5 to my computer and hit the program button it says no device connected but my device is connected can someone tell me what i am doing wrong,and how to get my G 5 up and running please?
Does the PPS show the pager as a connected device? If not, then sort out the USB connection problem.

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cookmaster

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Tucson,Arizona
USB connection

I tried a second usb and on the PPS on C-C3 read Profile from Device “Please connect the device to the PC via USB cable but i have the cable connect,i am thinking it might be device manger issue the wrong port connection?
 

IAmSixNine

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If your connected to the computer and the drivers are not set up for it, it wont work.
This happens anytime you hook a device to a computer for the very first time.
Did it prompt you telling you it was installing the drivers?
 

IAmSixNine

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In device manager if it installed the wrong drivers, remove them or uninstall them. Uninstall PPS.

Reboot machine,
Install PPS.
After PPS is installed and running then attach the Pager.
If it installs drivers it should work. If it doesnt recognize device or does nothing try different cable and or port.
 

jmontes77029

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Joined
Feb 26, 2010
Messages
230
Location
Baytown, Tx
I received my G 5 today i have latest software and firmware on my computer,I have not fully charge the batteries yet but i hook the G 5 to my computer and hit the program button it says no device connected but my device is connected can someone tell me what i am doing wrong,and how to get my G 5 up and running please?



Is the device turned on? It must be on to recognize pager.


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cookmaster

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Sep 13, 2002
Messages
137
Location
Tucson,Arizona
USB

Thanks jmontes that what was i had the device turn off and scanning but one last problem i cant hear its mute is on how do turn it off ?
 

jmontes77029

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Location
Baytown, Tx
I’m not sure which section on pps it is but where you set your zones go into the channel (knob) column where you add you talk groups in a particular knob position. There is a drop down menu for how you want to monitor. Make sure it is on talk group scan and not monitor. It is difficult to explain as I am not near my pps. Hopefully someone can explain better. I am pretty sure what you need to do is in the settings within the knob positions


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jmontes77029

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Feb 26, 2010
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Baytown, Tx
Thanks jmontes that what was i had the device turn off and scanning but one last problem i cant hear its mute is on how do turn it off ?



Another thing to check is make sure push to talk is set to know. Also make sure your talk groups are set to tone. Not having those correct will also mute audio


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jmontes77029

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Feb 26, 2010
Messages
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Location
Baytown, Tx
Another thing to check is make sure push to talk is set to know. Also make sure your talk groups are set to tone. Not having those correct will also mute audio


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Damn autocorrect. Make sure push to talk is set to no


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