RadioReference on Facebook   RadioReference on Twitter   RadioReference Blog
 

Go Back   The RadioReference.com Forums > Scanners, Receivers and Related Equipment Forums > Uniden Forums > The Uniden Tavern


The Uniden Tavern - For general chit-chat and non-technical discussion specific to Uniden and does not fall within the above forum topics. This is not the forum to get technical advice from.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old 11-27-2018, 5:07 PM
Member
  Premium Subscriber
Premium Subscriber
 
Join Date: Feb 2007
Posts: 6
Default SDS 100: Inferior Design, Materials and Support

So I get my new jumbo battery in the mail the other day. Today I dropped it on the floor from 2 feet and the battery comes out because the clamp holding the now much heavier battery breaks.

Uniden customer support (or lack thereof) tells me I'll have to send it in (at my expense) and the techs will decide weather they'll repair it or not.

This is what I get for shelling out bug bucks for a scanner made with inferior plastics and an afterthought battery replacement due to a not so well thought out scanner design.

No thanks. I'll just use duct tape.
Reply With Quote
Sponsored links
  #2 (permalink)  
Old 11-27-2018, 5:17 PM
Tramagod's Avatar
Member
  Amateur Radio Operator
Amateur Radio
 
Join Date: Dec 2002
Location: Killeen,Texas
Posts: 357
Default

Quote:
Originally Posted by kansaden View Post
So I get my new jumbo battery in the mail the other day. Today I dropped it on the floor from 2 feet and the battery comes out because the clamp holding the now much heavier battery breaks.



Uniden customer support (or lack thereof) tells me I'll have to send it in (at my expense) and the techs will decide weather they'll repair it or not.



This is what I get for shelling out bug bucks for a scanner made with inferior plastics and an afterthought battery replacement due to a not so well thought out scanner design.



No thanks. I'll just use duct tape.


So your dropping it is their fault? If I shell out ďbugĒ bucks, like I did for mine, you can be sure Iím damn careful with it. Iíve found the SDS100 case to be much sturdier than that of the 436 and other designs of the past, and the other designs just had a slip on battery cover, not a heavy duty clip like that of the 100. Youíre entitled to your opinion and I respect that, but you just canít blame the manufacturer for something that wasnít their fault.


Sent from my iPhone using Tapatalk
Reply With Quote
  #3 (permalink)  
Old 11-27-2018, 5:37 PM
RFI-EMI-GUY's Avatar
Member
  Amateur Radio Operator
Amateur Radio
 
Join Date: Dec 2013
Posts: 2,553
Default

passing a a four foot drop test is common for portable electronic equipment.
__________________
"Have Spectrum Analyzer, - Will travel" Ý "Standby for Traffic, Now Going Red" Ý
Reply With Quote
  #4 (permalink)  
Old 11-27-2018, 5:40 PM
Tramagod's Avatar
Member
  Amateur Radio Operator
Amateur Radio
 
Join Date: Dec 2002
Location: Killeen,Texas
Posts: 357
Default

Quote:
Originally Posted by RFI-EMI-GUY View Post
passing a a four foot drop test is common for portable electronic equipment.


Yeah, Iím not buying the two foot drop, Iíve dropped my 436 from higher than that with no effect. The 100 is built like a tank compared to the 436.


Sent from my iPhone using Tapatalk
Reply With Quote
  #5 (permalink)  
Old 11-27-2018, 5:43 PM
Member
  Audio Feed Provider
Audio Feed Provider
 
Join Date: Dec 2002
Location: Dallas, TX
Posts: 1,279
Default

That guy will buy anything. If it had an inferior design and products im wondering why he purchased it in the first place.
Good thing he is taking full responsibility for dropping it, oh wait he isnt.

EDIT: To make this a productive comment, rather then negative, to the OP.

If you had come on here asking if other people had had issues like yours or perhaps warned other people that if you drop it at a short height it could break there might have been more positive responses.

Anybody else drop their scanner at 2 feet and have it break like the OP?
FYI, Uniden support handled it perfectly, dropping your device falls under customer abuse. Not normal use. So them asking you to send it in so they can evaluate it is what should be expected.

Last edited by IAmSixNine; 11-27-2018 at 5:49 PM..
Reply With Quote
Sponsored links
  #6 (permalink)  
Old 11-27-2018, 5:59 PM
Member
   
Join Date: Feb 2012
Posts: 629
Default

Thats funny. If I dropped my radio why would I come onto a radio forum and tell the world I dropped my radio. Would anybody care. NO

If I dropped my radio and it broke then I would say o well its my fault. Its called taking ownership in your stuff. Take responsibility for your actions. Even if you made this radio like a steal armor tank somebody is always going to complain about something. Next time buy an APX 8000 commerical grade radio for 6 to 8K and then drop it. You won't complain anymore. Its won't break. But there is a cost for everything.
Reply With Quote
  #7 (permalink)  
Old 11-27-2018, 6:05 PM
Tramagod's Avatar
Member
  Amateur Radio Operator
Amateur Radio
 
Join Date: Dec 2002
Location: Killeen,Texas
Posts: 357
Default

Quote:
Originally Posted by allend View Post
Thats funny. If I dropped my radio why would I come onto a radio forum and tell the world I dropped my radio. Would anybody care. NO

If I dropped my radio and it broke then I would say o well its my fault. Its called taking ownership in your stuff. Take responsibility for your actions. Even if you made this radio like a steal armor tank somebody is always going to complain about something. Next time buy an APX 8000 commerical grade radio for 6 to 8K and then drop it. You won't complain anymore. Its won't break. But there is a cost for everything.


Well said.


Sent from my iPhone using Tapatalk
Reply With Quote
  #8 (permalink)  
Old 11-27-2018, 6:09 PM
Tramagod's Avatar
Member
  Amateur Radio Operator
Amateur Radio
 
Join Date: Dec 2002
Location: Killeen,Texas
Posts: 357
Default

Quote:
Originally Posted by IAmSixNine View Post
That guy will buy anything. If it had an inferior design and products im wondering why he purchased it in the first place.
Good thing he is taking full responsibility for dropping it, oh wait he isnt.

EDIT: To make this a productive comment, rather then negative, to the OP.

If you had come on here asking if other people had had issues like yours or perhaps warned other people that if you drop it at a short height it could break there might have been more positive responses.

Anybody else drop their scanner at 2 feet and have it break like the OP?
FYI, Uniden support handled it perfectly, dropping your device falls under customer abuse. Not normal use. So them asking you to send it in so they can evaluate it is what should be expected.


Well said, I think this all part of our society developing an overinflated sense of entitlement. People not wanting accept responsibility for their actions or finding fault in others for things that are their fault.


Sent from my iPhone using Tapatalk
Reply With Quote
  #9 (permalink)  
Old 11-27-2018, 6:39 PM
Member
  Premium Subscriber
Premium Subscriber
Amateur Radio Operator
Amateur Radio
 
Join Date: Dec 2002
Location: KZZV - SE Ohio
Posts: 2,744
Default

Why not just get a new clamp, assuming that is all that's broken.
__________________
SDS-100, BCD536,Hp2(e),HP-1(e)x2, BC780, BCD996t ,BCD996P2, BCD325P2, Pro 2005, 2006(x2), Pro34,VR500,AT803,R5000 and other RF capture devices

Reply With Quote
  #10 (permalink)  
Old 11-27-2018, 8:48 PM
Member
  Amateur Radio Operator
Amateur Radio
 
Join Date: Jul 2008
Location: W.Babylon N.Y. 11704
Posts: 640
Default

Jesus Christ Lighten Up on the Guy--Holy S**t Maybe he is Right on the Quality of the Product--It Does Not Mean Any of You are Better than He Is to Bash and Bully the OP

Is He Ripping You All a New One--So Why Do it to Him--All He did was State what Happened Commented on the Broken Part that Caused this Mess and Commented on Unidens Return Policy

TiJmhpovo
Reply With Quote
  #11 (permalink)  
Old 11-27-2018, 8:57 PM
Tramagod's Avatar
Member
  Amateur Radio Operator
Amateur Radio
 
Join Date: Dec 2002
Location: Killeen,Texas
Posts: 357
Default

Quote:
Originally Posted by ipfd320 View Post
Jesus Christ Lighten Up on the Guy--Holy S**t Maybe he is Right on the Quality of the Product--It Does Not Mean Any of You are Better than He Is to Bash and Bully the OP

Is He Ripping You All a New One--So Why Do it to Him--All He did was State what Happened Commented on the Broken Part that Caused this Mess and Commented on Unidens Return Policy

TiJmhpovo


A broken part didnít cause this mess, him dropping it caused the mess and then blaming the manufacturer for the end damage? Really? Thatís the dumbest thing Iíve ever heard. Defend him if you will, thatís your right,but when he blames Uniden for what he did, as a loyal Uniden user for over 30 years, Iím going to call a spade a spade.


Sent from my iPhone using Tapatalk
Reply With Quote
  #12 (permalink)  
Old 11-27-2018, 8:57 PM
TailGator911's Avatar
Member
  Shack Photos
Shack photos
Premium Subscriber
Premium Subscriber
Amateur Radio Operator
Amateur Radio
 
Join Date: Feb 2005
Location: Fairborn, OH
Posts: 755
Default

Quote:
Originally Posted by phask View Post
Why not just get a new clamp, assuming that is all that's broken.
That seems pretty simple, if Uniden sells them. But - and this might be a big butt - looking at mine it seems that you would have to remove the top face of the radio body to install the new retention clip on the anchor pin? And, if that is the case, would that void the warranty?

Something to think about, and probably why Uniden insists on sending it in for their tech evaluation.

JD
kf4anc
__________________
SDS100, TRX-1, BCD536HP, WS-1065, BCT15X, BC895XLT, PRO-2006, PRO-2035, BC125AT, PRO-2051
ICOM R75, ICOM 746 PRO, YAESU FRG-7, YAESU 2800M, YAESU VX-7R, YAESU FT-2DR, FT-857D
SDR#
Reply With Quote
  #13 (permalink)  
Old 11-27-2018, 9:11 PM
radio3353's Avatar
Member
   
Join Date: Jul 2003
Posts: 806
Wink

Quote:
Originally Posted by ipfd320 View Post
Jesus Christ Lighten Up on the Guy--Holy S**t Maybe he is Right on the Quality of the Product--It Does Not Mean Any of You are Better than He Is to Bash and Bully the OP

Is He Ripping You All a New One--So Why Do it to Him--All He did was State what Happened Commented on the Broken Part that Caused this Mess and Commented on Unidens Return Policy

TiJmhpovo
Doesn't matter. The OP said something bad about a Uniden product on a Uniden chat board. That's all it takes to get ripped from the in crowd.
Reply With Quote
  #14 (permalink)  
Old 11-27-2018, 9:13 PM
Tramagod's Avatar
Member
  Amateur Radio Operator
Amateur Radio
 
Join Date: Dec 2002
Location: Killeen,Texas
Posts: 357
Default

Quote:
Originally Posted by radio3353 View Post
Doesn't matter. The OP said something bad about a Uniden product on a Uniden chat board. That's all it takes to get ripped from the in crowd.


Been that way for years, go to a Ford dealership and start badmouthing the F-150 and see what happens


Sent from my iPhone using Tapatalk
Reply With Quote
  #15 (permalink)  
Old 11-27-2018, 9:40 PM
ScannerMan1989's Avatar
Member
   
Join Date: Dec 2016
Location: Celtris III, A Cardassian Planet-TSYS
Posts: 173
Exclamation

Quote:
Originally Posted by Tramagod View Post
Been that way for years, go to a Ford dealership and start badmouthing the F-150 and see what happens


Sent from my iPhone using Tapatalk
How'd you make that gigantic smiley?
__________________
If you are irritable, grouchy, hate-ful, or stubborn there will be a $100 charge for putting up with you. When life throws ya data, encryption, birdies, and static, just gotta keep scanning on!
Reply With Quote
  #16 (permalink)  
Old 11-27-2018, 9:41 PM
Tramagod's Avatar
Member
  Amateur Radio Operator
Amateur Radio
 
Join Date: Dec 2002
Location: Killeen,Texas
Posts: 357
Default

Quote:
Originally Posted by ScannerMan1989 View Post
How'd you make that gigantic smiley?


Magic


Sent from my iPhone using Tapatalk
Reply With Quote
  #17 (permalink)  
Old 11-27-2018, 9:53 PM
radio3353's Avatar
Member
   
Join Date: Jul 2003
Posts: 806
Default

Quote:
Originally Posted by Tramagod View Post
Been that way for years, go to a Ford dealership and start badmouthing the F-150 and see what happens
I highly doubt a Ford employee would talk to you the way Uniden fanboys talk to others who have a disparaging word about a Uniden product.
Reply With Quote
  #18 (permalink)  
Old 11-27-2018, 10:58 PM
Tramagod's Avatar
Member
  Amateur Radio Operator
Amateur Radio
 
Join Date: Dec 2002
Location: Killeen,Texas
Posts: 357
Default

Quote:
Originally Posted by radio3353 View Post
I highly doubt a Ford employee would talk to you the way Uniden fanboys talk to others who have a disparaging word about a Uniden product.


But what it all comes downs to is the OP by their own admission dropped the radio and in the same breath blamed Uniden for poor quality and design, not for one second accepts responsibility for their own actions. False sense of entitlement! Do you think the ďfanboysĒ are going to stand up and cheer to that? If you do youíre just as delusional as the OP. Good day.


Sent from my iPhone using Tapatalk
Reply With Quote
  #19 (permalink)  
Old 11-27-2018, 11:33 PM
RFI-EMI-GUY's Avatar
Member
  Amateur Radio Operator
Amateur Radio
 
Join Date: Dec 2013
Posts: 2,553
Default

Quote:
Originally Posted by Tramagod View Post
Yeah, Iím not buying the two foot drop, Iíve dropped my 436 from higher than that with no effect. The 100 is built like a tank compared to the 436.


Sent from my iPhone using Tapatalk
We have electronics here that gets dropped 2 feet all the time without damage, cordless phones, computer mice, TV remotes. The cordless phone get dropped from 5 feet more times than I care to think about.
__________________
"Have Spectrum Analyzer, - Will travel" Ý "Standby for Traffic, Now Going Red" Ý
Reply With Quote
  #20 (permalink)  
Old 11-27-2018, 11:33 PM
radio3353's Avatar
Member
   
Join Date: Jul 2003
Posts: 806
Default

Quote:
Originally Posted by Tramagod View Post
But what it all comes downs to is the OP by their own admission dropped the radio and in the same breath blamed Uniden for poor quality and design, not for one second accepts responsibility for their own actions. False sense of entitlement! Do you think the ďfanboysĒ are going to stand up and cheer to that? If you do youíre just as delusional as the OP. Good day.


Sent from my iPhone using Tapatalk
Good day to you too.

As you say, the OP admitted to dropping the radio so he or she accepts some of the responsibility through that statement. From two feet which, as previously mentioned, should not have broken a properly designed consumer product. The OP feels the heavier battery design contributed to the failure. That is not an unreasonable conclusion. And, if that is true, then Uniden does share some responsibility. That is what it comes down to.
Reply With Quote
Reply

Tags
uniden, upman

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 12:22 PM.


Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2018, vBulletin Solutions, Inc.
All information here is Copyright 2012 by RadioReference.com LLC and Lindsay C. Blanton III.Ad Management by RedTyger
Copyright 2015 by RadioReference.com LLC Privacy Policy  |  Terms and Conditions