I've long had the same problem CVASSB does. My non-TRX Whistler/GRE scanners connected to the same (external) antenna as the TRX (via a multicoupler) pick up STARS just fine. The TRX is sometimes dead, often "Donald Duck", and always misses/cuts off traffic even if I have it locked on a single site or even a single CC. I've yet to find any ATT/ADC/DSP settings that make any difference. Local 800 Mhz system even worse, though that is likely mostly due to simulcast but again, the older scanners pick it up perfect, simulcast or not. And in both cases I live less than 2 miles to the towers.
I've given up and just use TRX for analog, sad that my "best" scanner is relegated to the "old" stuff.