WS1098: CPU cant find Port to update?

[kmh603]

I have a Windows 8.1 CPU and I would like to update my 1098 Scanner. I can update the SD Card using EZSCAN 2.22.0.543 but I can not update using WS1095_U3.9 I am at 3.6 on this one. I keep getting error message it can not find port? I tried every port listing in the pull down menu and no go? Anyway to force the CPU to have a port? Or is there a Trick?

I also have a problem with DSPUPDATE_WS10XX3.1 I am at 3.0 I keep getting error message usb is not connected? It is because I am able to update the SD Card? Any suggestions on this?

Thanks

 

[yeg_scan]

Unless you are trying to update the firmware, there is no need to connect to it.

The best advice you could ever get .. pull the SD card and use a card reader. So much more reliable and much faster to program the scanner.

 

[Wackyracer]

Only CPU and DSP firmware updates MUST have the scanner connect to the pc via the usb cable as the comport driver is needed to communicate.

Try a NEW usb cable. If that doesn't fix the problem then Reinstall the comport driver using the "allow unsigned drivers" procedures

 

[kmh603]

Thanks for the replies. Wacyracer could you post or PM me the procedure for reinstalling a comport?

 

[Ed6698]

Give this a try,this should get it working.

https://whistlergroup.com/products/ws1095-ws1098-pc-driver

https://whistlergroup.com/apps/help...oftware-i-am-using-windows-8-81-or-windows-10

 

[kmh603]

Thanks for the updates. On the drivers, Windows 8.1 says drivers not digitally signed, and then aborts?

 

[Ed6698]

Thanks for the updates. On the drivers, Windows 8.1 says drivers not digitally signed, and then aborts?

Are you following the steps in the 2nd link I posted?

 

[kmh603]

Yes I followed all the steps and it worked!

Thanks for all your help :>)