I had used another computer in the past with the radio reference frequencies. But with this computer the downloaded program had no frequencies in conventional or trunked area. Frequencies were on the scanner but not on ez-load. wish I was intuitive as you Larry.
Yes, this is actually correct since the new software doesn't know what you have on your scanner yet. Take your SD card from your scanner and put it in the computer and, under the "Scanner/SD Card" menu, select "Copy Configuration
From Scanner/Memory Card" (second option, I believe).
I'm not in front of my computer with the EZScan software on it but I believe my wording of the menu option is correct. It'll pop up a window to have you select the SD card and then after you click the button to tell it to, it should import all your settings just as they are on your scanner. You can then make changes and copy them back to your scanner, if needed. Or, at least, have your software matching the scanner.
Post back if you have issues.