Hello seem to be having a problem downloading the database files I keep getting an error unable to create file on your computer. It gives me the target file name and location and for some reason is says something about onedrive is where the location it is looking for. Is there a way to switch folders were the target file goes??
TRX-2: Whistler software failure on updates
- Thread starter KE4BCN
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The Library update worked for me on my win 7 pc, try rebooting your computer, then do the update again. If it fails again turn off your antivirus and repeat.
troymail
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Did you install/activate OneDrive?
https://onedrive.live.com/about/en-us/
https://support.microsoft.com/en-us/help/4026188/windows-turn-off-onedrive-in-windows-10
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Good catch, I didn't notice it was looking to install to one drive,so at some point this user installed ezscan to onedrive , instead of a drive in his computer.
Ok yes that could have been the problem but I have uninstalled onedrive and whistler software and then reinstalled the whistler software. Whistler software installs to the default location fine but when I go to do the update it still tried to look in the onedrive location. Ideas?
troymail
Silent Key
When you uninstall the Whistler software, I assume the directories and files still remain. There may be something on one of those configuration files that is still pointing to OneDrive.
Try uninstalling again, then rename the Whistler TRX-2 folder (i.e. TRX-2old) and reinstall again...
It’s a permissions issue. I have the same problem and my only solution is to delete the locally stored copy of the database then download any updates.
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