I have never been able to update my SDS100 firmware or database. Sentinel gives me a (500) syntax error. Have tried it on 2 different computers with the same results. Anyone else have this problem?
And are you using the current model of Sentinel for your scanner? That is version 2.02, revision 01.I have never been able to update my SDS100 firmware or database. Sentinel gives me a (500) syntax error. Have tried it on 2 different computers with the same results. Anyone else have this problem?
That's the version of Sentinel I am using. I tried it with the firewall and antivirus turned off with the same results. The full message I am getting is "The remote server returned an error: (500) syntax error, command unrecognized".And are you using the current model of Sentinel for your scanner? That is version 2.02, revision 01.
If you cannot even update the database in Sentinel, using the correct program, then likely your firewall or ISP is blocking your access to the ftp site that Sentinel tries to connect to.
Did you check the firewall settings on your router?...
Did you try uninstalling and reinstalling sentinel?...
It looks like it is hitting the server or you would not get the 500 error...
Something just isin't right...
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Tried all that, no joy. Ran as administrator, no joy.Did you check the firewall settings on your router?...
Did you try uninstalling and reinstalling sentinel?...
It looks like it is hitting the server or you would not get the 500 error...
Something just isin't right...
Running the green shield version. I give up.Are you using Sentinel for the BCDx36HP & SDSx00 indicated by the Green Shield Icon?
If your's shows the Orange Shield icon then you are using the Home Patrol flavor.
I'm out of ideas... Have to see if someone else can think of something...
N4DJC
See post #10
He says he checked firewall settings in his router... etc...
See post #14