Backordered Parts

[mallerton]

Back in February I order some parts for my 396T from Uniden. The rear case and battery covers were on back order. I ordered them anyway and four months later I still don't have them. I've sent several emails to orderstatus@uniden.com and order@uniden.com to find out about my order but the emails have never been responded to.

Does anyone know how I can actually talk to somebody at uniden in order to find out about the backordered parts?

 

[UPMan]

My understanding is that you've received several responses from Uniden today (if you are in Canada...).

 

[mallerton]

That's correct Paul. I finally heard back today that the parts (battery cover and rear case) will be available in mid August so hopefully I'll have them by the end of August. Seems like a long time for backorder of battery covers, especially as they're common to the currently produced scanner models, but better late than never I guess.