I'm new to scanners and recently bought a BCD996P2 and am having issues programming it to Oxford, NC. I've attempted to put it in manually and using the free scan software. When I used the Software I was only able to pick up Granville EMS, but no other county or city channels. When I select Granville county and Viper the only options are Oxford Bi-com and Oxford WT under sites & Groups, neither of which seem to work. Any ideas what i'm doing wrong?