BCT15 UASD software

[Go-24]

Its been a while since I used it - I loaded it up to load some system changes and the software is saying DEMO mode - I bought this software when I bought the scanner (yes they didnt include it), but cant find the email originally sent nor a printout and Im not in the mood to tear my organizers apart looking.

Does Uniden keep all purchases on file?

 

[rdale]

Possibly, you'd probably need to check with Uniden though...

 

[Go-24]

I guess they have slow email support - havent heard back yet. I managed to tear apart one storage bin and couldnt find any print outs there. hmph!

 

[Go-24]

Thank you for using our system.

Uniden does not record what registration key was given at the time of purchase and we are only permitted to generate a key at the time of purchase so it is critical that the information is backed up for future use. Unfortunately we can only recommend that you purchase the software again if you need another key to activate the software.

Sincerely,

You may respond to this message to update your question.

WHAT a joke !!!! What matters if you dont have the exact serial that was sent - you damn well should have a record showing I made the purchase !!! You telling me you dont keep sales records? BS !!!! Damn software should be free with the purchase of every scanner in the first damn place - greedy Frs - I sure wont buy from you again!

Ive lost/misplaced registation keys in the past NEVER have I had any issue with having it resent to me. Uniden this is NOT the way to treat PAYING customers !!!! And if you arent keeping sales records maybe someone needs to tip off the IRS !!!

 

[Go-24]

Registration keys are issued at the time of sale just like any other purchase. If the item is lost we can not replace it. If a replacment is needed it will have to be purchased again.

Sincerely,

You may respond to this message to update your question.

So now the registration key is like the scanner - its a piece of property you bought and paid for - you lose either your tough out of luck. UNIDEN you SUCK!

Like I said above Ive misplaced reg info before, probably more than once. EVERY single time the company had proof that I was the rightful owner and they resent me the reg info! Uniden has just lost a customer - I will never again buy one of their products.

 

[duckbird]

When did you order the registration number from Uniden?

 

[MajorGamer]

When you purchase the Microsoft Windows operating system is comes with a CD key to fully use the product. The key is part of the purchase and represents your license to use the product. If you lose the key, Microsoft is not going to give you a new one. This arrangement is very common in the software industry as the key represents your specifc software purchase and right to fully use the software. Scanner software is inexpensive in comparison to most software so the lesson learned here is not going to severly impact you as is would for someone who lost their key to a software program which retails for several thousand dollars.

 

[Go-24]

When you purchase the Microsoft Windows operating system is comes with a CD key to fully use the product. The key is part of the purchase and represents your license to use the product. If you lose the key, Microsoft is not going to give you a new one. This arrangement is very common in the software industry as the key represents your specifc software purchase and right to fully use the software. Scanner software is inexpensive in comparison to most software so the lesson learned here is not going to severly impact you as is would for someone who lost their key to a software program which retails for several thousand dollars.

IMO, I am buying software not just a registration key! When you purchase MS or other like software you recieve a CD - the KEY is printed on THAT CD - if you lose the key you lose the CD - so thats not a very good analogy.

Ive purchase dozens of "online" programs/scripts - I have misplaced the registration info in the past and NEVER had an issue recovering it. Uniden just wants to play big boy and say you lost the info we sent you so tough luck - give us some more money.

I paid for the BCT15 UASD registration key - they should have a record of that transaction on file - as such it should be as simple as 123 for them to verify that and provide me with what I have already paid for - why give a paying "previous loyal" customer that kind of flack? Its not like I am trying to rip them off of some physical piece of property like a CD or other hardcopy software - its a reg key I have already paid for - they know that they just want more money! That is NOT how other companies do it! Sure I could see if I was asking for the info every other month they would eventually say sorry we cant help you any longer, but thats NOT the case!

What happens if and when the key delivered via email is lost enroute and the buyer never gets it for any number of reasons? I will tell you what happens - the exact same thing - Uniden give those customers the run around !!!

 

[duckbird]

Let's try this again

When did you purchase the registration key?

 

[Go-24]

Let's try this again

When did you purchase the registration key?

Back in July of 2006 - I believe it was the third or fourth of July or around that date since the scanner arrived on July 3rd. Tell me you have the power to look it up in the sales records ... LOL - ok I'm dreaming!

 

[duckbird]

Back in July of 2006 - I believe it was the third or fourth of July or around that date since the scanner arrived on July 3rd. Tell me you have the power to look it up in the sales records ... LOL - ok I'm dreaming!

Sorry, I don't have any power or influence with Uniden, but your purchase was made well over a year ago. Most warranties are for one year, even less with software. I believe its 90 days. Any problems would have to be addressed within that time. That is why they stress that you keep the information in a safe place just in case you need it for future use.

What I do is save the info to an email folder and a personal folder on my pc plus I also write the info down and place in a drawer with my important papers but thats just the way I do things and it make life much easier.

 

[n2mdk]

One way I use to keep that type of info is send yourself a copy of it to something like Yahoo email, one you use often. Put it in a saves folder, that way even if something happens to the copy stored on your home computer you have it stored on the internet as well.

 

[Go-24]

What I do is save the info to an email folder and a personal folder on my pc plus I also write the info down and place in a drawer with my important papers but thats just the way I do things and it make life much easier.

I actually do all three of those as well - keep the email, save the info to pc, & print it out - just cant find it this time - I guess I'll have to dig a bit deeper - one things for sure if I dont find it I sure wont be paying for it again - it will be time for some warez!