Can anyone give me a answer about a motorola xts 5k

[Cobra_Commander]

I have two 5k's that are programmed as scanners and certain talkgroups wont recieve on them no matter what i do. The codeplugs are huge would deleting all talkgroups in more than one zone and putting them into zone one only fix this issue? Idk how to fix this issue as my scanner and pager will recieve the talkgroups fine but these radios refuse to recieve them ever.

 

[hulka]

Are the radios capable of monitoring the system you want to listen to? They are older radios and do not always work on newer systems.

 

[Cobra_Commander]

Are the radios capable of monitoring the system you want to listen to? They are older radios and do not always work on newer systems.

yes the system is phase 1 and phase 2 capable.

 

[mmckenna]

yes the system is phase 1 and phase 2 capable.

XTS5000's are not Phase 2 capable. If the talk groups you are trying to listen to are set for Phase 2, those radios will not work.

 

[Cobra_Commander]

XTS5000's are not Phase 2 capable. If the talk groups you are trying to listen to are set for Phase 2, those radios will not work.

they are not phase 2 they are phase 1 both radios at one time recieved the talkgroups a few times but now they are dead silent could this be a tune and alignment issue if they arent transmitting on the talkgroups vs just used for receiving?

 

[mmckenna]

yes the system is phase 1 and phase 2 capable.

they are not phase 2 they are phase 1

If the system is phase 2, they can run a mix of phase 1 and phase 2. A lot of variables involved, but it's entirely possible that they've changed things without telling you. Only way to find out would be to talk to someone with direct knowledge of the system.

both radios at one time recieved the talkgroups a few times but now they are dead silent

On a Phase 2 system, a talk group can be set to allow Phase 1 radios to use it if a phase 1 radio is affiliated and on that talkgroup. If only Phase 2 capable radios are on it, then the system will run in Phase 2.

I take it this XTS5000 of yours is running in Non-Affiliate Scan?

could this be a tune and alignment issue if they arent transmitting on the talkgroups vs just used for receiving?

Unlikely. If you can hear other talk groups, then it's probably working just fine. An alignment issue usually wouldn't cause only one talk group to not work.

 

[Cobra_Commander]

If the system is phase 2, they can run a mix of phase 1 and phase 2. A lot of variables involved, but it's entirely possible that they've changed things without telling you. Only way to find out would be to talk to someone with direct knowledge of the system.



On a Phase 2 system, a talk group can be set to allow Phase 1 radios to use it if a phase 1 radio is affiliated and on that talkgroup. If only Phase 2 capable radios are on it, then the system will run in Phase 2.

I take it this XTS5000 of yours is running in Non-Affiliate Scan?



Unlikely. If you can hear other talk groups, then it's probably working just fine. An alignment issue usually wouldn't cause only one talk group to not work.

Then what is the issue it is running nas but they both recieve certain talkgroups fine but wont recieve certain talkgroups for example i went to a different area 50 miles away today and tried both radios next to a scanner and a g4 pager and both weres silent on all the channels while the scanner and g4 pager was recieving fine. idk if this is something in the codeplug or if it is i have to many talkgroups because the codeplug is to big i cant figure it out i wish someone would take a look and seriously help me to figure this out but no one is willing to help me.

 

[mmckenna]

Then what is the issue it is running nas but they both recieve certain talkgroups fine but wont recieve certain talkgroups

I have no idea. I've made a few suggestions, but you don't seem to want to hear them. I'll try again:

The XTS5000 is NOT Phase 2 capable. You stated that the system is Phase 2 capable. If they are using Phase 2 on those talkgroups, then your radio will NOT receive them. It's that simple.
The system administrator can change the parameters on their system without telling you, so the fact that it worked at one point, but no longer does, can mean that they changed something.

for example i went to a different area 50 miles away today and tried both radios next to a scanner and a g4 pager and both weres silent on all the channels while the scanner and g4 pager was recieving fine.

So, ask yourself this:
Was the scanner capable of Phase 2 operation? How was the Unication programmed?

idk if this is something in the codeplug

That's entirely possible. You should always save your codeplugs, so load the last one that worked correctly.

Did you program this radio yourself? If so, do some basic troubleshooting here and compare the programming from the last time it worked correctly to how it's programmed now. Don't rule out the idea that something in the trunked system changed. The system admin is under no obligation to alert you personally if they change their radio system.

This is also a very good reason to use a scanner. Let the scanner do the work. Playing with LMR radios, especially when going off the map into NAS mode comes with challenges.

or if it is i have to many talkgroups because the codeplug is to big i cant figure it out i wish someone would take a look and seriously help me to figure this out but no one is willing to help me.

You asked this question 2 hours ago. I've made some suggestions. I'm not going to look at your codeplug as I don't have my programming laptop at home, and I haven't touched an XTS in over 10 years. Maybe someone else will be willing to assist you, but you probably need to be a bit more patient.

 

[WB5UOM]

Ok then, maybe state what system it is AND what TG you do and dont receive

 

[RBMTS]

Some other considerations:

1) Your 5K is locked on a site where no actual subscriber radio is affiliated to on the talkgroup(s) that you are trying to monitor OR the talkgroups are not allowed on that site. Example: your 5K is listening on tower site 102. The talkgroup you are trying to listen to has their users on the neighboring site 101. There is no authorized subscriber on site 102 that is making that talkgroup active (affiliated). While you might be hearing traffic on a scanner or G4, that could be from site 101, not 102 that your radio is locked onto. All depends on how you have your 5K programmed and how the system is programmed.

2) Make sure the parameters for the specific talkgroup are correct in your codeplug. I can't begin to tell you how many times I have seen people (and techs for that matter) accidentally program a DEC code in instead of the hex code for a talkgroup. Or they edited a a wrong talkgroup in the list. It happens.

On the surface, my guess is is what mmckenna is trying to tell you regarding P1/P2. Literally you can be NAS scanning on a active talkgroup, if a active subscriber with an older P1 radio changes a channel or turns their radio off, the talkgroup will revert to P2 (if the remaining affiliated radios are only P2). Your monitoring will end in the blink of a eye with NAS.

 

[clbsquared]

What system? Which talkgroups? If you’re trying to monitor talkgroups in one scanlist that are spread out over multiple zones, you’re not going to have very much luck. One zone-one scanlist. Not one scanlist for multiple zones.

 

[chrismol1]

If this is the same codeplug I looked at a while back, I told you the radio is likely wandering to a tower not carrying that talkgroup with an entire state system worth of control channels, and its in SmartZone coverage type with the ability to collect adjacent sites to those 50+ control channels. it has the ability to wander anywhere who knows. Something simple I'd change it from SmartZone to Disabled and curate those control channels to the sites you know you want to listen to where that traffic is. Those default values in that radio as we were discussing, will want to start searching for a tower with a better signal when it goes below the threshold, and it starts searching for better tower, whereas the scanner may hang on to the control channel much longer.

The amount of talkgroups wouldn't matter because they are all taking orders from that one and only trunked system in that codeplug, if its the one I looked at. You can try and play around with preferred preferences to see if you can have it stick to certain sites better. Sitting on the local PD talkgroup may work ok when you're in the middle of that town, but get to the edges and it could wander to another tower whereas the actual cops radios might be setup to not allow that wandering to certain towers you may end up on, depending on the setup. These are radios that want to switch to maintain good signal, may not be where the traffic you want to hear is coming from, so to do NAS on these like this in your configuration takes some consideration and specific programming. Or setup more trunked systems as Disabled specifically for the areas of interest and tie them to talkgroups on a seperate trunked system and personality so it doesn't wander. This is how I do it for a system that has multiple sites I'm within coverage, but only certain sites carry specific talkgroups.

 

[Cobra_Commander]

This is the system i have programmed. https://www.radioreference.com/db/sid/6643

19504	4c30	D	28GCSO	County Sheriff / Chardon Police Dispatch	Law Dispatch
19505	4c31	D	28PD	Local Police Dispatch

 

[dryfb]

Are you in Geauga county when trying to use the XTS to hear 28GCSO? Also MARCS is Phase 1 only, hardware is ready to go but it'll be a loooong time before it goes Phase 2 I'm guessing since they got Moto to allow LLA upgrades for XTS radios.

 

[wa8pyr]

Are you in Geauga county when trying to use the XTS to hear 28GCSO? Also MARCS is Phase 1 only, hardware is ready to go but it'll be a loooong time before it goes Phase 2 I'm guessing since they got Moto to allow LLA upgrades for XTS radios.

The hardware is not ready to go.

All of the repeaters would need to be updated with new features and firmware, ditto the system controllers, and every radio in the state that doesn't have Phase 2 as a feature (a lot of them) would need to have it added at a substantial cost per subscriber unit.

This question came up before I retired 18 months ago; at that time there were no plans to migrate the system to Phase 2 due to cost (for both the state and the subscribers). I always asked before placing orders for new radios, as I wanted to start including the feature in case the system was going to switch.

One thing I can say about MARCS staff is that they never steered me wrong.

 

[dryfb]

The hardware is not ready to go.

All of the repeaters would need to be updated with new features and firmware, ditto the system controllers, and every radio in the state that doesn't have Phase 2 as a feature (a lot of them) would need to have it added at a substantial cost per subscriber unit.

That makes more sense, I misremembered the wording from the database lol.

Back on topic; OP, have you triple checked that site's parameters, and especially your scan list? Shot in the dark but maybe it'll be of some help.

 

[Cobra_Commander]

Is there anybody that's able to look at the code block for either of my radios to make sure there's something not set up in it correctly that's preventing me from ever being able to pick up these talk groups not just those talk groups for what I listed there's other counties I can't pick up with these radios that they refused like let's say I went to one of those counties Friday and I turned the radio on and the talk groups and all the control channels for that county are programmed in I have my page or sitting right next to me the pager and my police scanner were picking up the talk ropes these radios were dead makes no sense

 

[KevinC]

Is there anybody that's able to look at the code block for either of my radios to make sure there's something not set up in it correctly that's preventing me from ever being able to pick up these talk groups not just those talk groups for what I listed there's other counties I can't pick up with these radios that they refused like let's say I went to one of those counties Friday and I turned the radio on and the talk groups and all the control channels for that county are programmed in I have my page or sitting right next to me the pager and my police scanner were picking up the talk ropes these radios were dead makes no sense

Just post your codeplug here and I'm sure someone will look at it.

 

[Cobra_Commander]

Just post your codeplug here and I'm sure someone will look at it.

Yeah unfortunately radio reference won't let me post it because it's not a file type that's supported

 

[dryfb]

Yeah unfortunately radio reference won't let me post it because it's not a file type that's supported

Put it in a zip and upload it