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Can't Upgrade G3 Firmware?

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sefrischling

sefrischling

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Anyone else try and upgrade their Firmware and get ...

"There is a problem with this update package. The DLL folder required for this update may not be complete. Please verify the update package or contact your support personnel for assistance. (0xFDBC)
 
N6ML

N6ML

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Did you install the new PPS before attempting the firmware upgrade?
 
LEH

LEH

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What size is your firmware update file? It is possible the file may have been corrupted in the download. In File Explorer, the file size that worked flawlessly for me is 30,178KB in file properties the file size says 30,901,752 bytes.
 
H

HEReAZ

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sefrischling said:
Anyone else try and upgrade their Firmware and get ...

"There is a problem with this update package. The DLL folder required for this update may not be complete. Please verify the update package or contact your support personnel for assistance. (0xFDBC)
Click to expand...
i have the same issue. but my computer had crash as it was updating. now my g5 won’t connect to pps, it doesn’t read that the pager is connected to computer and the pager will be off but as soon as i connect cord to the unit. the screen comes on even though the pager is off. i been trying to get a hold of unication to turn in pager to get looked at but so far no luck. i do get email telling me just to reconnect and retry to update but once i do that i get the error message ur talking about. i have to pull the battery out to get the screen to go off
 

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sefrischling

sefrischling

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Location
New London, CT
HEReAZ said:
i have the same issue. but my computer had crash as it was updating. now my g5 won’t connect to pps, it doesn’t read that the pager is connected to computer and the pager will be off but as soon as i connect cord to the unit. the screen comes on even though the pager is off. i been trying to get a hold of unication to turn in pager to get looked at but so far no luck. i do get email telling me just to reconnect and retry to update but once i do that i get the error message ur talking about. i have to pull the battery out to get the screen to go off
Click to expand...


My G5 has the updated Firmware. The G3 still will not update. I have uninstalled and reinstalled the PPS twice.
 
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