FD Tone notify support?

kb0rpj

Member
Feed Provider
Joined
Oct 4, 2004
Messages
278
Location
north central mo
what is the best method to get support? I have it up and running but it has some issues, i have sent a couple of emails to the support email address but they were never answered.
(i sent a 3rd one today)
 

KevinC

The big K
Super Moderator
Joined
Jan 7, 2001
Messages
12,849
Location
I'm everywhere Focker!
I see they have a phone number on their website, have you tried that?

Contact​

FD Tone Notify was created and is maintained by kjdElectronics. The lead developer is Kevin Dolan. You can contact us using the contact form here or by emailing support@kjdelectronics.com.

Phone: 603-899-7400

kjdElectronics, LLC
115 Indian Rock Rd
Windham NH 03087
 

sidthekid1998

Member
Premium Subscriber
Joined
Apr 4, 2014
Messages
17
Location
brossard,quebec,canada
Desperately looking for help to set up everything, I've contacted support without any answers, I'm willing to pay for the help, i have a few radios i want Tone out
 

sidthekid1998

Member
Premium Subscriber
Joined
Apr 4, 2014
Messages
17
Location
brossard,quebec,canada
Thanks for your Anwser, (big fan of you page btw) i seem to have an issue linking pushbullet with fd tone, keep getting these errors:
24-08-23-15:08:68 crit : Push Bullet does not have an API Key. Notifications will not be sent
24-08-23-15:08:91 warning : Cannot access secrets file at config/secrets.json. Only using secrets from env Vars
but ive added my api key to the config file
 

webstar22

RenfrewCountyScanner.com
Premium Subscriber
Joined
Dec 21, 2003
Messages
1,037
Location
Ontario, Canada
Thanks for your Anwser, (big fan of you page btw) i seem to have an issue linking pushbullet with fd tone, keep getting these errors:
24-08-23-15:08:68 crit : Push Bullet does not have an API Key. Notifications will not be sent
24-08-23-15:08:91 warning : Cannot access secrets file at config/secrets.json. Only using secrets from env Vars
but ive added my api key to the config file
My secrets.json looks like this, maybe your formatting isn't right.


{
"FD_PUSHBULLET_API_KEY": "API KEY"
}


I will be honest the only part of it I use is the webhooks, and then I send it to n8n (flow app) and it publishes it to all my platforms.
 

BinaryMode

Blondie Once Said To Call Her But Never Answerd
Joined
Jul 3, 2023
Messages
1,008
Location
2600 dialtone blvd
what is the best method to get support? I have it up and running but it has some issues, i have sent a couple of emails to the support email address but they were never answered.
(i sent a 3rd one today)

Try opening an issue at the Github page where the source code is located at. GitHub - kjdElectronics/fd-tone-notify: FD Tone Notify is Dispatch Tone Notification Software for Fire Departments and Enthusiasts

GIT: Global Information Tracker.

Edit-

Be sure to check your SPAM folder in your inbox as the kjdelectronics.com domain does NOT have a DMARC published and is on one blacklist. It happens... Dev should add a DMARC record...

 
Last edited:
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