Correct, mixing wide and narrow band radios will either cause weak received audio or potentially garbled, over modulated audio.
I am not sure what model radios you mention. However the best idea is to read the FCC Certification number from the tag on the radio. Look it up on the official FCC OET site or unofficial FCC.IO site. Then find the FCC grant which shows the frequency of operation, power output , emission designator, applicable rules. Part 90 Commercial or Part 95 FRS/GMRS. (Part "9" is bogus). The emission designator for a wide band radio will usually be 16K0F3E or 20K0F3E. A narrowband radio will be 11K0F3E or 11K3F3E .
A radio can be type accepted for both wide and narrow band capability. Most are not.
If the numbers for your particular radio are different, lower, then they are modulating with a lesser modulation index and will sound weaker than a standard radio.
A huge number of cheap Chinese radios (Low parts count) have inferior modulation.