Jahemi
Member
I never got my 2 free downloads with the free Butel app.
Free downloads
- Thread starter Jahemi
- Start date
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Why contact BuTel only?
Both should be contacted.
It’s part of RadioReference deal with BuTel company.
https://www.radioreference.com/radioshack/
Both should be contacted.
It’s part of RadioReference deal with BuTel company.
https://www.radioreference.com/radioshack/
- Joined
- Jan 15, 2007
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- 7,460
Did you try downloading within the 7 day trial period, or was it after that?
He'll need to contact Butel; it works through their software and they are the company offering the arrangement.
So you are saying it’s not a server problem with RadioReference that handles the two free downloads coding.
Not much info how the two free downloads are handled.
Could be a server error.
Not much info how the two free downloads are handled.
Could be a server error.
Reminder... It says to use this RadioReference email address for any support per that wiki page.
Contact
If you need support via email, please contact the Radio Shack Scanner Programming Support Team at:
radioshack@radioreference.com
https://wiki.radioreference.com/index.php/Radio_Shack_Scanner_Programming_Software_Support#Contact
Tom,
If that information is wrong, someone from RadioReference should update the info to be correct or modified to make it more clear and add the email address for BuTel.
Contact
If you need support via email, please contact the Radio Shack Scanner Programming Support Team at:
radioshack@radioreference.com
https://wiki.radioreference.com/index.php/Radio_Shack_Scanner_Programming_Software_Support#Contact
Tom,
If that information is wrong, someone from RadioReference should update the info to be correct or modified to make it more clear and add the email address for BuTel.
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RadioReference does not have support staff for these kind of issues, and that email address forwards elsewhere; it's strictly a software issue, we merely provide the database and the API the software uses to access the database.
To repeat... he needs to contact Butel; this is an issue with their software.
Thanks for that additional info. That RadioReference wiki page isn’t very clear. So no one from RadioReference Support staff reads emails sent to that address.
Maybe someone can add the BuTel contact info to that wiki page posted in the above post.
Maybe someone can add the BuTel contact info to that wiki page posted in the above post.
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