G5 No longer showing signal bar, G5 not working

[bradam2001]

Hello, My G5 stopped working yesterday. I talked to my dealer and got a repair RMA to send it back. I lost the signal bars and can not select other channels, reverts back to last channels. I tried to re flash the new firmware and not luck, is their away to get the old firmware to try it. Look on the site and only has new firmware.
Pulling the battery did not work.
Thanks for any help.

 

[RBMTS]

Can you access it via PPS? If so, upload your original code plug that came with the radio (hopefully you made a copy of it). Then I suggest you create a new CP with just one system/tower or conventional frequency. See if you hear anything or if it acts odd. Start off basic and simple and go from there.

If you can't access it from PPS (and your computer sees the radio), then you must have a corrupted memory or firmware.

 

[Forts]

Sounds exactly like what mine did too back in December. It's now back in the hands of Unication......

 

[kmartin]

To much money for these radio's to be having such headaches ! You would think after spending that kind of money you wouldn't have problems like this ! Just saying ! But i suppose all radio's have there own unique problems ! Technology at it's finest..pituey !

 

[bradam2001]

It worked in the morning then later turned it on to listen to DC yesterday didn't work. My BC439HP don't pick DC up from here.

 

[wmlovell]

Did you try a hard reset?

Edit: Never mind, saw you pulled the battery.

 

[IAmSixNine]

To much money for these radio's to be having such headaches ! You would think after spending that kind of money you wouldn't have problems like this ! Just saying ! But i suppose all radio's have there own unique problems ! Technology at it's finest..pituey !

If this was a wide spread issue I would agree with your statement. However these these types of issues are the exception to the rule.
Any mass produced device will have a few that have issues. Its a given. It could be a car or TV or refrigerator, doesnt matter.
We see the issues of the few here because this is a forum to help users with issues. but in the grand scheme of things its still a very small amount of devices.
Glad this wasnt an APX8000 as your comments may have been more unwanted as that device cost a way more. Guess we dodged a bullet there.
Thanks to those who try to help.
I on the other hand have several G4 devices because they are a great tool for my scanning arenol and think the price is justified.