Help with my feed

[unit_324]

hi guys,

I am having a really hard time keeping my feed online. I have looked at the pages that give you tips i guess wiki pages is what they are called. I have done everything on my end to keep the feed online and assured everything is set up correctly however usually about twice to three times a day my feed is going offline. when i get to my computer to restart the feed it says it is running however it is down. so i restart it and all is well for a short while. wondering if anyone could help me out with this. updates on my computer are disabled, it never shuts off, i just dont understand why it keeps dropping offline.

 

[richtidd]

hi guys,

I am having a really hard time keeping my feed online. I have looked at the pages that give you tips i guess wiki pages is what they are called. I have done everything on my end to keep the feed online and assured everything is set up correctly however usually about twice to three times a day my feed is going offline. when i get to my computer to restart the feed it says it is running however it is down. so i restart it and all is well for a short while. wondering if anyone could help me out with this. updates on my computer are disabled, it never shuts off, i just dont understand why it keeps dropping offline.

Usually this issue is on your end with the ISP, router etc.

However, in case the issue is on our end, I changed your receiver assignment from audio6 to audio3.

Since we changed the receiver assignment, you will need to do the following:

If you are using ScannerCast, please stop the broadcast and re log into your RR account to reacquire your feed, then restart the broadcast.

If you are using Oddcast, open but do not broadcast with Oddcast.

Under encoder settings, highlight your feed, right click & go configure.
In the Server IP box, put this: audio3.radioreference.com.

If you are using different streaming software, you will need to change the setting manually and then restart the broadcast.

Please wait at least 5 min from the time I made the change for you to be able to use the new receiver.