HP-1: HomePatrol 1 Where did my database go?

[Kegan30317]

I dug my HP-1 out of a closet after a few years of non-use. It appears that I have no database. The SD card appears blank. I tried "updating" to it - nothing.
I tried reformatting and trying a second, different SD card, then updating - still nothing. Updated Sentinel, and the unit says my firmware is up to date.

I can't seem to find where I can download the database from scratch. It appears ScannerMaster will sell me one (loaded SD card) for $60, but was hoping to avoid that expense. Is there an online resource to get my HP database reloaded and back in service? Thanks in advance.

 

[fxdscon]

I dug my HP-1 out of a closet after a few years of non-use. It appears that I have no database. The SD card appears blank. I tried "updating" to it - nothing.
I tried reformatting and trying a second, different SD card, then updating - still nothing. Updated Sentinel, and the unit says my firmware is up to date.

I can't seem to find where I can download the database from scratch. It appears ScannerMaster will sell me one (loaded SD card) for $60, but was hoping to avoid that expense. Is there an online resource to get my HP database reloaded and back in service? Thanks in advance.

-

Be sure to put the scanner in "mass storage mode" first.

Format the card using this utility (recommended by Uniden)....

SD Memory Card Formatter for Windows Download | SD Association

www.sdcard.org

Then use the "clear user data" function in Sentinel (check the box that says "display all drives")

next... Update the database in Sentinel

then write to the scanner.

 

[tvengr]

Try another USB cable. You may be using a charging only cable which has no data wires.