HomePatrol Sentinel causing errors on startup

[wise871]

Several users in the HomePatrol forum have reported getting errors when running updates today. Good thing my settings are on the HP-1 because my database has been corrupted.

 

[ffexpCP]

This is what mine is showing.

 

[wise871]

Yep, same thing everyone else is reporting. As long as you don't update you should be fine.

 

[musicman476]

Same thing here. I got this message that several others are reporting also:

Database could not be read.
HomePatrol Sentinel installation might be corrupted.
Please reinstall HomePatrol Sentinel.

Mismatch Model Name.

In trying to fix things, I cleared user settings and the database is wiped off of my unit..totally unusable at the moment.

 

[ScroungerRF]

Database gone?

OK. Now that it's apparent that there is a problem with our half grand Homepatrol, what's going to happen next? Or, have we been scammed? You mean there's nobody out there working on a database fix? C'mon. RF freaks stay up all night. Where's the folks in charge? We need a database restoration ASAP. Hello? CQ? CQ?

 

[Sybex7254]

Getting the exact same error. Tried uninstalling and reinstalling after a reboot...same error.

Strange thing is that it this is the first I've tried to update the Database and HP-1 in well over a month. It's been my sole mobile scanner and hasn't left the car in all this time so I'm curious as to what the issue is...has to be SW related.

 

[wrlowry]

Same problem here... So now what... no database.

 

[DaveNF2G]

I updated mine yesterday with no trouble. I started up Sentinel today after reading about the startup problems. Still nothing wrong here.

 

[UPMan]

Try the update, now (it will revert to 12/12/2010...the previous good version).

Our engineers are looking into the 12/17 problem.

 

[WX4JCW]

it was fixed this morning

and you thought UPMan was'nt Listening, lol - He probably has an alarm in his house if something goes wrong

 

[UPMan]

Actually, yesterday I was Christmas shopping and then had a holiday gathering with friends...I forgot I had triggered a special pull. Remembered early this morning and saw the email flood.

Ok, I'm leaving the office, now to finish my shopping (and maybe take a nap during the Cowboys game).