According to the Radio Reference database:
Loudoun County
System Name: Loudoun County
Location: Ashburn, VA
County: Loudoun
System Type: Project 25 Phase II (TDMA/FDMA)
System Voice: APCO-25 Common Air Interface Exclusive
Last Updated: February 19, 2011, 2:40 pm (Updated General Trunked System Information)
Important Note
Some talkgroups on this system are using Project 25 Phase II TDMA modulation which cannot be monitored by any scanner. Please visit the RR Wiki Project 25 page for additional information.
So you may be running into the problem of Phase II being still in-flux. No scanner manufacturer will support it till it's been fully finalized and the specs published.
Another issue may be that you're just not within the best reception area for their signal. It appears the repeater site in your area is centered to the west of Leesburg and has an intended radius of coverage of 25 miles. You could try to pick up the control channel in the Quick Frequency Entry menu by entering 868.91250 or the alternate control channels of 868.05000 , 868.66250 or 868.77500 to see if it's a reception problem. If you get a decent signal on the control channel (buzzing noises) then the scanner should pick up the regular P-25 signals. However if they go encrypted or have switched to Phase-II P-25 then you're out of luck.
Also make sure you have the following Service Types enabled: Fire-Dispatch, Fire-Tac, Hospital, Law Dispatch, Law-Talk and Corrections.