ProScan: Hum when using usb cable

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JDE100

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Nov 13, 2020
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Location
Queen Creek, AZ
Trying to setup Pro scan remote scanner over ip. Have everything working but I'm getting a bad background hum when the usb cable is hooked from scanner to computer usb port. Guess away even just the audio cable is hooked up. Same audio source on both options. I tried multiple usb ports also. Any ideas?
 

kruser

Well Known Member
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Nov 25, 2007
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5,060
Location
W St Louis Cnty, MO
Thank you I will try this. Its interesting that it only happens when I have the USB cable hooked up. No hum when just using audio cable.
The USB cable or device its hooked to is what is providing the path to ground. Any imbalance in the path will cause hum, hence the need for a ground loop isolator.
 

vagrant

ker-muhj-uhn
Premium Subscriber
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Nov 19, 2005
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3,419
Location
California
Happy to help. I posted the same in another thread a few minutes apart as it is a problem for many. It reminded me to buy a spare as well if another device needs it.
 
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