IowaGuy1603
Member
I had the PSR 800 plugged into my computer with a aftermarket cord. The dog walked by and snagged the cord-----knocking the scanner off the table. As the dog walked away the tip of the cable going into the scanner broke off.
I think I got all the pieces BUT the scanner will not go on outside power ---with ANY of the cords I have.
Needless to say when I connect it to the computer the computer does NOT recognize it as being attached.
I have started a ticket at GRE----I am sure it will need to be sent in for repair.
Just be careful not to put too much strain on the USB jack-----my guess is I knocked it loose inside the unit.
I think I got all the pieces BUT the scanner will not go on outside power ---with ANY of the cords I have.
Needless to say when I connect it to the computer the computer does NOT recognize it as being attached.
I have started a ticket at GRE----I am sure it will need to be sent in for repair.
Just be careful not to put too much strain on the USB jack-----my guess is I knocked it loose inside the unit.