FIRST POST!!! WOO HOO!!! anyways, my name Michael...and i absolutely love scanning, just like the rest of us here, and i have been trying to enjoy my new bct15 scanner which i ordered and had programemd for me by the company. Anyways, the probelm i have here and its driving me nuts is, that i think i went overboard with programming, and i think i have to much in my "1" bank that im getting cut off from transmissions. Example would be like when the southeast dispatch channel which is "1648" gives a call out, other channels become active within that 2 second window of time and i never hear the unit to which the call was intened for respond, i believe i need to incorporate another bank, possibly a 7th(since i already have 6) and split some of the frequencies from bank1 into a continuous monco 800 bank....i usually just keep a hold on "bank1" since that has all my favs in it, the other banks are for delco, and psp and lower merion edacs...any suggestions to eliminate this, im thinking of sending it back and telling them the addition i would like to have added, in so far as a another bank.