Kennrth
Member
Motorola Smartzone Trunking System Goes Dead
yet verified to be active with another scanner. I have read on Radio Reference of others having this problem with Uniden XT Scanners. I figured it was all do to operator error. Now it happened to me !
Please note both trunking systems in question here were downloaded originally from radio reference (Single site UPMANS System) one system I modified the name on some groups on the one I call mine. Added number tags , some volume offsets, etc
I have read about this and dismissed it until it happened to me. I was accidentally erased all my systems by accident when I was uploading a conventional system while using ARC XT Pro. So I just uploaded all my systems again using my latest profile in ARC XT which was downloaded and saved just the day before when everything was working. All the systems were turned on which is a pain in the neck. I have software I wrote to turn the systems off by blocks of ten. So I did. Then I turned on system 1 manually which was the Suffolk County Motorola system. Problem is the Motorola trunking system for Suffolk County received nothing. Kept showing ID Scan but was audibly dead. So I deleted everything and uploaded my profile using ARC XT PRO and got the same results. Then I deleted all of my systems and downloaded Suffolk Trunk from Radio Reference and It started working ok. I uploaded my Suffolk System and it worked too. I deleted both from the radio and uploaded my profile again and everything was ok. THAT’S NUTZ.
I panicked and should have studied more closely what the problem was. I suspect somehow my Motorola talk groups were all turned off or locked out. I can’t see how this could happen. Why wouldn’t deleting all my systems and reloading them not fix this problem .
My question is this. When I upload my profile using ARC XT Pro does the configuration upload too. When I delete all the systems in the radio does it delete the configurations. Does the configuration file have anything to do with this anyway? I doubt it.
What I’m wondering about the possibility of a firmware glitch ! I am wondering if there is an undocumented setting locking up the Motorola Trunking Systems under some yet unclear condition. In the ARC XT PRO software I see all my Group keys for the Suffolk Motorola Trunking system are turned on. None of the talk group banks were not locked out either.
My guess is it ran amok and failed to identify the Data Channel. I have the trunking system set to trunk the data channel only. There are 4 possible Data channels according to Radio Reference’s Data base. How does the firmware identify the data channel? How can I force it to select a data channel(frequency).
Keep in mind I have the software protocols and have designed and programmed my own software controller which is very specific to my needs. For example – I have number tags assigned so my software so can go directly to a Frequency or talk id of interest. I can blow up my controller so the display is full screen and I can see it clear across the house. My software was designed specifically as a controller not as a database handler. There are three or four good packages out there that do this well so why reinvent the wheel. I do make use of the systems and groups as well as the quick keys so I do download them into my own arrays but mostly for control purposes. In any case I used the latest updated commercial version of ARC XT Pro.
I have heard some people sent their radios back to Uniden for this problem.
I suspect turning off the trunk data channel only and let it correct itself may have fixed the problem. Then I could turn it back on after it got its mind back. If it happens again I’ll try it. This assumes of course you have all the trunk frequencies programmed into the scanner.
I would like to hear from you if you have had or have this problem. I would like to work with
you to specifically nail this down. And would like any ones input on this issue.
Searching Radio Reference I found this.
Last night they changed to a control channel that I didnt have programed in my scanner. I did a search on the scanner found the working cc channel and everything is working fine again.
Maybe this was the problem ? Radio reference does not show any update during the period for the Suffolk SmartZone System so all the frequencies are present in my case. The data channel may have in fact changed and my BCD996XT went amok and couldn’t find it? Could this be a firmware problem in my case. When they switch the data channel how does the firmware detect that and change too. It appears to stick on a data channel and doesn’t know to change?
yet verified to be active with another scanner. I have read on Radio Reference of others having this problem with Uniden XT Scanners. I figured it was all do to operator error. Now it happened to me !
Please note both trunking systems in question here were downloaded originally from radio reference (Single site UPMANS System) one system I modified the name on some groups on the one I call mine. Added number tags , some volume offsets, etc
I have read about this and dismissed it until it happened to me. I was accidentally erased all my systems by accident when I was uploading a conventional system while using ARC XT Pro. So I just uploaded all my systems again using my latest profile in ARC XT which was downloaded and saved just the day before when everything was working. All the systems were turned on which is a pain in the neck. I have software I wrote to turn the systems off by blocks of ten. So I did. Then I turned on system 1 manually which was the Suffolk County Motorola system. Problem is the Motorola trunking system for Suffolk County received nothing. Kept showing ID Scan but was audibly dead. So I deleted everything and uploaded my profile using ARC XT PRO and got the same results. Then I deleted all of my systems and downloaded Suffolk Trunk from Radio Reference and It started working ok. I uploaded my Suffolk System and it worked too. I deleted both from the radio and uploaded my profile again and everything was ok. THAT’S NUTZ.
I panicked and should have studied more closely what the problem was. I suspect somehow my Motorola talk groups were all turned off or locked out. I can’t see how this could happen. Why wouldn’t deleting all my systems and reloading them not fix this problem .
My question is this. When I upload my profile using ARC XT Pro does the configuration upload too. When I delete all the systems in the radio does it delete the configurations. Does the configuration file have anything to do with this anyway? I doubt it.
What I’m wondering about the possibility of a firmware glitch ! I am wondering if there is an undocumented setting locking up the Motorola Trunking Systems under some yet unclear condition. In the ARC XT PRO software I see all my Group keys for the Suffolk Motorola Trunking system are turned on. None of the talk group banks were not locked out either.
My guess is it ran amok and failed to identify the Data Channel. I have the trunking system set to trunk the data channel only. There are 4 possible Data channels according to Radio Reference’s Data base. How does the firmware identify the data channel? How can I force it to select a data channel(frequency).
Keep in mind I have the software protocols and have designed and programmed my own software controller which is very specific to my needs. For example – I have number tags assigned so my software so can go directly to a Frequency or talk id of interest. I can blow up my controller so the display is full screen and I can see it clear across the house. My software was designed specifically as a controller not as a database handler. There are three or four good packages out there that do this well so why reinvent the wheel. I do make use of the systems and groups as well as the quick keys so I do download them into my own arrays but mostly for control purposes. In any case I used the latest updated commercial version of ARC XT Pro.
I have heard some people sent their radios back to Uniden for this problem.
I suspect turning off the trunk data channel only and let it correct itself may have fixed the problem. Then I could turn it back on after it got its mind back. If it happens again I’ll try it. This assumes of course you have all the trunk frequencies programmed into the scanner.
I would like to hear from you if you have had or have this problem. I would like to work with
you to specifically nail this down. And would like any ones input on this issue.
Searching Radio Reference I found this.
Last night they changed to a control channel that I didnt have programed in my scanner. I did a search on the scanner found the working cc channel and everything is working fine again.
Maybe this was the problem ? Radio reference does not show any update during the period for the Suffolk SmartZone System so all the frequencies are present in my case. The data channel may have in fact changed and my BCD996XT went amok and couldn’t find it? Could this be a firmware problem in my case. When they switch the data channel how does the firmware detect that and change too. It appears to stick on a data channel and doesn’t know to change?
Last edited:
