Don't pay any "scalpers" for CPS. The problem is probably not having a business account, If nothing comes up on your account now, you likely need a business account that allows you to subscribe to non-licensed software or the business shop to purchase $0.00 software. Customerhub is the new thing they have going on, altho myview also works for software entitlements.
No account? Go ahead and create one by clicking on Register. When asked “Are you an authorized channel partner or customer with contractual agreements?”, click on ‘Yes’ as this will help create the appropriate account that allows for accessing Professional Radios CPS software through Customer Hub / Partner Hub.
"If you are an Amateur or Ham radio user looking for CPS for your ASTRO or MOTOTRBO device, please make sure you have an account and then follow the steps listed under Customer Hub. If you do not have an account, follow the steps listed above to get an account. Your account should be ready in up to 72 hours.
If you do not find the CPS in your software list in Customer or Partner Hub you can purchase it from
shop-business.motorolasolutions.com for $0. Search for the below part numbers to quickly find the software:
MOTOTRBO CPS: HKVN4362A (SOFTWARE,TRBO CPS DOWNLOAD - CURRENT VERSION)
ASTRO CPS: HKVN4289A (APX CPS DOWNLOAD - CURRENT VERSION)
"
You can email portal support for problems to start a case. support.motorolasolutions.com contact us online