WS1065: Need help setting up

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twob4me

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I just got my Whistler today. Trying to "update" and it's asking me to select the com port. I went to where it said to go and put in the com port listed and it's not taking it. What now?
 

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twob4me

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Dec 24, 2020
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Columbia South Carolina
I would suggest you go to the Whistler Download Site and download/install the TRX-1 driver and try again. Unplug the scanner from the computer while doing this.
Thank you for replying. So I need that software installed first? Also I think I found the problem I had one cord in the wrong place. I've been up since midnight. Worked 4am-1pm today. Tired. I should have had one cord in the front of the scanner but I assumed it was to go into the back. Now I can't find that update scanner link to see if it'll work. Do you know where that is so I can try it again?
 

RaleighGuy

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Okay that is not the correct driver, sorry. Yes the cord may have been in the wrong place, what software are you using to program it.
 

twob4me

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Okay that is not the correct driver, sorry. Yes the cord may have been in the wrong place, what software are you using to program it.

I believe I have Windows10 on my laptop

It might be Microsoft edge...sorry it's been a long day and my husband is sick and just got tested for Covid. Still waiting results.
 

twob4me

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Unless you are trying to manually program your scanner, not recommended, you need the programming software and cable.

Read this Easier to Read Pro-651/652/106/197 - WS1040/1065 - PSR 500/600 Digital Scanner Manual
Look for software here Police Scanner Software Downloads | Scanner Master


Okay I have the transfer cable that came with the scanner so that should be what I need. I almost started there but I wasn't sure. So should I install both of those?

Is this what I'm seeing on the home page or is it located some where else on here. I'm sorry it's just been a day. I appreciate your help.
 

twob4me

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Look at the home page of the website, or search google. Other option is buy from @ScannerMasterSupport


Use discount code BUTEL in the webshop for 20% off

View attachment 95922

I downloaded one from that one link I showed you. Not sure yet what to do but at least I could see some change on the scanner. I'll have to try and look at it tomorrow after I get some sleep. still waiting on a package to arrive or else I would be in bed by now.
 

tvengr

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That is a one time fee. I don't understand how a ARC500 Basic download can be out of stock. I just checked the Scanner Master site and it does indeed say out of stock. Very strange! Scanner Master is closed for the holiday so unable to get a response.
 
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twob4me

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Columbia South Carolina
That is a one time fee. I don't understand how a ARC500 Basic download can be out of stock. I just checked the Scanner Master site and it does indeed say out of stock. Very strange!

That is good that it's a one time fee. Ty 🤗 I still don't know what I'm doing on this scanner. Trying figure it out but I'm lost. My husband is sick right now. Tested yesterday for covid-19 and we just found out today that it's negative. But I can't ask him to help me as he's not feeling well. So I guess I'll have to put it aside for awhile until I can figure out how to work it
 

twob4me

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I am working on an ARC500 file for Richland and Lexington Counties. When completed, I will attach it here. You will be able to open it with your software and upload the programming to your scanner.

That's real sweet of you to do. I appreciate any help I can get even if it's just talking me through it. I'm going to try and get a better look at the scanner and software hopefully by Monday afternoon. I have to work all weekend and Monday as well. I work 4am to 1pm and by the time I get home I'm tired. Right now with my husband not feeling well I've not had my mind too much on how to work it. I did try yesterday but I couldn't seem to get anything on the scanner but static. I did get one channel on the Ham part that sounded like morse code and I did find a weather channel. After a while of getting nothing I put it away. Husband's Covid test came back negative yesterday which is good. **praying hands**
 
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