Need Help with Feed

[Asmitty0010]

Something has been going on with either my soundcard or ScannerCast. I get like this wicked noise on the feed. It is not present on my scanner just over the feed. It happens about every 3-4 days. It's a very odd hum/garbled noise. Unplugging the audio cable from my computer does not solve the noise. I MUST restart my computer for it to go away. It fixes itself once i reboot the computer and then it's good for another few days.

Thanks for any help.

Alex

 

[tneff]

One of my feeds does that every few days, so about every 3 days I reboot it. Has always done that, so I figure it's just an attitude with the computer.

 

[gmclam]

Are you using the latest version of ScannerCast?

 

[Asmitty0010]

yep i am. Version V0.14

 

[gmclam]

Unplugging the audio cable from my computer does not solve the noise. I MUST restart my computer for it to go away. It fixes itself once i reboot the computer and then it's good for another few days.

So are you saying that if you totally kill ScannerCast and then restart it that you still have this noise?

If so, have you looked at the signal with a digital level meter and/or routed it through to your speakers? I am finding it hard to believe that you must totally reboot to solve the issue. Perhaps some other program is running that conflicts (which gets killed by the reboot) or something.

Are you streaming from your main sound card, or do you have more than one? If you only have one, does EVERYTHING else about that card work correctly? If you have more than one, what happens when you switch sources (to ScannerCast)?

 

[Asmitty0010]

If i disconnect ScannerCast it will show "offline" on here. I've waited up to 15 mins before restarting scannercast and once the feed becomes "online" again, the noise is still there. If I reboot my computer all together (feed obviously goes down) and restart scanner cast once computer comes back from reboot and it is up and running good.

I have routed the signal through my speakers with no sound at all.

I use the only sound card available...this is a computer that is dedicated to my feed on here...very strange.

Has anybody else had this problem besides me and tneff?

 

[gmclam]

An issue with the internal PCI sound card

This just happened to me again, and it made me think of your problem. In one of the computers I have set up, it has 4 internal sound cards as well as several USB sound cards. I record and locally stream everything but only send two of the streams to the public......

It first happened when I was away for a few days. When I returned I found the sound level for one of the PCI cards to be "very hot". I merely opened up the mixer changed the level, and ended up putting the level back to the same spot. It seems like the card "forgot" where the setting was.

I wondered what made this happen. Nothing else had changed. I had recordings to show when it happened and I could see the amount of the level change. The computer is on a UPS and so I know it had not rebooted/etc.

This has now happened 4 or 5 times, once just this week. The sound was very hot so I opened up the mixer, moved the pot down and back to the same spot and now all is "OK"......

SO, perhaps all you need to do is something with the mixer or audio setting via Windows. It could be an issue with the sound card. Perhaps we even have the same model of flakey card.