One 700mhz problem system

[mdsxfire]

I have one 700mhz phase 2 system (moto) that consistently gives me problems, it will freeze on TGs drop to zero signal, the Ross/site will change to zeroes and the pager will completely reboot at least once every 5 minutes. I have approximately 7 or 8 other 700mhz systems (both Harris and moto) programmed and none of them do this. I reflashed the firmware and deleted them re input the system info with no change. I am 3 miles or less from the closest tower and have 3 different G5’s that all do this on only this system. The system is Somerset county, NJ 700.

- YouTube

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- YouTube

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

youtube.com

- YouTube

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

youtube.com

 

[N6ML]

It's likely a firmware bug. Work with your dealer to get diagnostic logs collected and submitted.

 

[mdsxfire]

It's likely a firmware bug. Work with your dealer to get diagnostic logs collected and submitted.

It’s been like this since 1.1 through 1.31, and only one system??

 

[N6ML]

It’s been like this since 1.1 through 1.31, and only one system??

The firmware should never crash, no matter how badly one system may be behaving.

As I see it, you have choices:

1. Get the diagnostics to Unication so hopefully they can debug and fix the firmware issue
2. Complain to the system owner (good luck with that)
3. Complain about it here, and hope for ........... ?

 

[mdsxfire]

The firmware should never crash, no matter how badly one system may be behaving.

As I see it, you have choices:

1. Get the diagnostics to Unication so hopefully they can debug and fix the firmware issue
2. Complain to the system owner (good luck with that)
3. Complain about it here, and hope for ........... ?

Not complaining, just seeing if anyone has had similar issues with this or other systems.
to enable diagnostic logging I have to enable in the pps correct

 

[N6ML]

Not complaining, just seeing if anyone has had similar issues with this or other systems.

I read a similar report recently, but I don't remember if it was form you or someone else.

to enable diagnostic logging I have to enable in the pps correct

There are several things you have to get right (like enabling tracing in the firmware), and there's a "Log Extraction Tool" that you'll need. It's prob best to work through your dealer to get the latest version of the tool, and instructions.

 

[llzel]

I have one 700mhz phase 2 system (moto) that consistently gives me problems, it will freeze on TGs drop to zero signal, the Ross/site will change to zeroes and the pager will completely reboot at least once every 5 minutes. I have approximately 7 or 8 other 700mhz systems (both Harris and moto) programmed and none of them do this. I reflashed the firmware and deleted them re input the system info with no change. I am 3 miles or less from the closest tower and have 3 different G5’s that all do this on only this system. The system is Somerset county, NJ 700.

- YouTube

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

youtube.com

- YouTube

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

youtube.com

- YouTube

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

youtube.com

Not unique to 700mhz, I have the same issue on a 800mhz system on a G4, and I am complaining. its a $600 device

 

[6Paul21]

Try changing firmware back to older one and that has solved my problem. Check to see if your radio is G5D model as it seems that the D models do this.


Ed

 

[policefreak]

I have one 700mhz phase 2 system (moto) that consistently gives me problems, it will freeze on TGs drop to zero signal, the Ross/site will change to zeroes and the pager will completely reboot at least once every 5 minutes. I have approximately 7 or 8 other 700mhz systems (both Harris and moto) programmed and none of them do this. I reflashed the firmware and deleted them re input the system info with no change. I am 3 miles or less from the closest tower and have 3 different G5’s that all do this on only this system. The system is Somerset county, NJ 700.

- YouTube

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

youtube.com

- YouTube

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

youtube.com

- YouTube

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

youtube.com

I can't believe it. My G5 running V1.31 does the same thing on this system! However my older G5 running beta firmware does not have an issue with this system.

 

[bob550]

Read this thread for similar experiences.

 

[llzel]

Try changing firmware back to older one and that has solved my problem. Check to see if your radio is G5D model as it seems that the D models do this.


Ed

Mine is a G4D