I purchased a RS Pro 106 scanner in January 2011. Recently, I noticed dust accummulating under the glass of the display. The only thing I could find in the forum was a comment by John_M that he took his apart to clean(carefully).
After jumping through some hoops, I managed to get through to the RS repair center and found out that something like this is NORMAL and not covered. I can send it back for cleaning and be charged for it.
I was able to blow some compressed canned air around the edges of the glass and remove the dust from the glass. However, the dust is most likely still somewhere in the unit.
Has anyone had this problem and any tips/ideas for prevention.
Is the glass supposed to be sealed to the case?
many thanks
steve
After jumping through some hoops, I managed to get through to the RS repair center and found out that something like this is NORMAL and not covered. I can send it back for cleaning and be charged for it.
I was able to blow some compressed canned air around the edges of the glass and remove the dust from the glass. However, the dust is most likely still somewhere in the unit.
Has anyone had this problem and any tips/ideas for prevention.
Is the glass supposed to be sealed to the case?
many thanks
steve