ProScan: Proscan and USB cable on BCD996P2

[N4VKF]

Is anyone having issues with Windows 10 and the USB cable? All of a sudden my computer is having an issue with the USB driver and Proscan will not recognize the connected device. Windows message states that the driver has failed. Maybe a recent windows update occurred that is causing this issued. I've tried two cables and also re-installed the prolific driver. This problem all of a sudden just popped up during some active scanning last night.

 

[buddrousa]

Close PROSCAN Power cycle the scanner then restart PROSCAN. This is an old bug with USB and the 996P2.

 

[phask]

I just received a new PC a few days ago. It is now running the May Win10 update. Your post reminded me that the 996 is one piece of hardware I had not tried.

Plugged in a cable (USB-C in fact) and it recognized it right off in Proscan. Downloaded data no issue. Even had the same com port as It assigned from before in Proscan

 

[N4VKF]

Close PROSCAN Power cycle the scanner then restart PROSCAN. This is an old bug with USB and the 996P2.

Thank you sir

 

[buddrousa]

Glad it worked