ProScan - SDDS-200 - FTP Write to Scanner?

[brumey]

Hello:
I cannot write to my SDS-200 from ProScan using FTP over Ethernet. Remote control is working, Webserver and I can read the Favorite lists into ProScan's database. When I write I am getting errors. I have been working with Bob (ProScan Author) and he's been great. We seem to be at a stopping point after testing many updated files from Bob.

I have another thread but the title is not specific enough, so I am creating this new one (Please do not delete, its not duplicative, just more focused).

I am looking to get feedback from people using FTP to write to the radio database or favorite lists. If you cannot or can, please post your radio firmward version and sub-version, also Windows version

My SDS-100 is FW 1.10, Sub 1.02.01
WIndows 10 Build 1909

I have the FTP accounts setup in the radio, it connects fine, just errors on a write. Radio goes into FTP mode then ProScan pops up an error.

Thanks in advance.

 

[mikewazowski]

Proscan version is 16.1.
SDS200 Main is 1.10.00
SDS200 Sub is 1.02.01

Windows10 running under Parallels on OSX.

 

[brumey]

Update for those interested. Mike's post above gave me an idea, I have another Windows system and a Mac running bootcamp with WIndows 10 and other VM's. Not sure why I did not try this before. Install ProScan on another system to see if the FTP issue was still present or would it work on on a fresh install.

Turns out, it did not work on other WIndows instances so, I can generally say, it probably not the host system. This leaves the Scanner and Proscan as the common components with the issue. As MIke confirmed his works with Proscan, I started to think about the SDS-200 settings for FTP.

I had the same account name for Read and Write. I had no password on the Read account and a password on the Write account. I added a password to Read, changed passwords, but nothing fixed the FTP Download error.

Then I moved on to the FTP User Accounts for Read and Write. I changed the Read and Write user accounts to something different, I mean different from each other. This FIXED the issue. I don't know if what seems a requirement to have different account names for FTP is documented anywhere and I missed it or if the folk using it always used different user acocunts, I don't know.

If having sdifferent user names for the Read and Write FTP accounts is a requirement, maybe the Radio's software should prevent you creating accounts with the same name.

Again, I have to take my hat off to Bob Aune. His support and effort has been outstanding. I'll not only be buying a license for ProScan, I'll be recommending it to friends and a couple of public service entities.

 

[ProScan]

Glad you found it. Your testing has been very much appreciated. So the bottom line is the scanner read and write accounts User Names have to differ.

 

[brumey]

Yep... You said it more succinctly than me.

Thanks for a great product Bob.