PSR-500 Failure to Track P-25 Systems Thread

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DonS

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mikeh said:
i am lost why this is going on i have all the settings right
and i get is a nice display and no audio
just white nosie.
In the TSYS menu for your San Mateo County system, how did you set the "T Tables" item? It must be "Custom". Also, you must enter two specific trunking tables:
Code:
Lo Chan  Hi Chan  Offset  Base       Step
380      559      380     482.000000 12.500
560      759      560     488.000000 12.500
When you get your "nice display and no audio", what does line 2 of the LCD show? It should display a frequency. What frequencies is it showing?
 

DonS

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mikeh said:
maybe i have a bad radio
i am lost
Try loading V-Scanner folder 06 "CA Other". The San Mateo County system's talkgroups are in scan list 19. You may be able to hear that pre-programmed site from Fremont. If not, at least the T Tables settings will show you what you need to do.
 

scnnr

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DonS said:
No, I'm one county south, but I can hear San Mateo County just fine. I can sometimes get Marin County's system, as well. (Enabling the Marin scan list now... we'll see if it appears in the stream... yep, sounds fine)
Marin County's digital sounds pretty much the same as what our system here in Manitoba sounds like for the RCMP digital tg's using the AGC on. You get that slight warbled sound. http://radioreference.com/modules.php?name=RR&sid=537

The audio on both the digital and analog tg's sound pretty much the same as what I am listening to with my pro 96/97 and 2096 here in Winnipeg.

Does Marin county not use pretty much up to date firmware in their digial radios with AGC set up thus making the audio in the system even. I guess what I am asking is have you tried to monitor Marin County with AGC off? to see if the warbled sound clears up?
 

DonS

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scnnr said:
Marin County's digital sounds pretty much the same as what our system here in Manitoba sounds like for the RCMP digital tg's using the AGC on. You get that slight warbled sound. http://radioreference.com/modules.php?name=RR&sid=537

The audio on both the digital and analog tg's sound pretty much the same as what I am listening to with my pro 96/97 and 2096 here in Winnipeg.

Does Marin county not use pretty much up to date firmware in their digial radios with AGC set up thus making the audio in the system even. I guess what I am asking is have you tried to monitor Marin County with AGC off? to see if the warbled sound clears up?

No, I haven't.

Keep in mind that I'm about 50 miles from that system, with a only little baby Diamond discone on the roof.
 

mikeh

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fremont calif
ok here is one for the books

ok here is one for the books
somehow somethink happened
when they loaded the frimware at GRE
the custom tables had a batch
of Randum Numbers like 519.00
pre programin the radio
987.00
432.990
099.00
99999
etc
ok in the custom tables 5 to 8
ok how did this happen
i did not put them in
once i cleared them it works
on the san mateo system
i would like everyone for all the great
work on this

THank you all very much
 

jpryor

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Official announcement per GRE on their site (no firm ETA on Firmware release):

http://www.greamerica.com/news.html

[FONT=Verdana, Arial, Helvetica, sans-serif]Bulletin Release - 11/02/2007 - [/FONT]
[FONT=Verdana, Arial, Helvetica, sans-serif]
[/FONT][FONT=Verdana, Arial, Helvetica, sans-serif]

GRE
[/FONT]
[FONT=Verdana, Arial, Helvetica, sans-serif]- It has been brought to our attention that some new owners of the GRECOM PSR-500 Advanced Digital Scanner are experiencing problems with the radio's ability to properly decode P25 digital signals in some areas.[/FONT]​
[FONT=Verdana, Arial, Helvetica, sans-serif]


Our engineers are currently working hard towards identifying and resolving this issue and a Firmware update will be available to resolve some of these issues related to P25 signals.

Note: All PRS-500 Advanced Digital Scanners are Firmware Upgradeable. Any future Firmware release or updates, will be available at our site http://www.greamerica.com/support. A user-friendly utility will also be available to help users update their PSR-500 to the latest version.​

Currently there is no firm ETA on Firmware release. Once we have identified and resolved these issues, we will post updated Firmware release on our site.​

We appreciate everyone’s feedback and support and ask you be patient with us until we find and resolve these technical issues.​


- The GRE Development Team -
[/FONT]​


 

SCPD

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DSP Upgrade

I have been beta testing for GRE, and they gave me special permission to give a report on the progress of the PSR-500 DSP code modifications.

The beta testing performance improvement has been so dramatic that GRE will most likely release a beta version of the DSP code as early as Monday the 5th on the GRE-America web site. A more formal release is planned to come out later in November per the other rumors.

From my personal experience testing the code, and from what I hear from the other testers, the improvement is very nice and the word "wow" has been used more than once to describe it by the folks who were having trouble with version 1.0 :) Not everyone was having problems with version 1.0, so it seems very location specific. I have tested on systems that were fine on 1.0 and they are still fine, and on one system that was having some trouble and it is much improved.

There will be a matching CPU upgrade in the very near future, which will address some smaller nuisance items.

Craig
 

LEH

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Craig,

What does a 'matching CPU upgrade' mean? Send the scanner in for a new CPU or is this another code capable upgrade?

Thanks for the info, I'm am waiting for the upgrade and because my primary is one of the problem children, the sooner the better. But I'd also prefer GRE to make it right rather than make it fast.
 

SCPD

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Hi Lynn,

I feel GRE has a great reputation for getting things right so I am sure they will continue to do so. I think what they want to do, is show some very good faith to get a beta out quickly and then do the final tweaks for the official version 1.1. Let me say that the beta is working very fine, I hope that you will agree. Since you can upgrade the radio and then revert to the previous code if one does not like the upgrade, I think it is great to get out a beta.

Dave is correct that the CPU code is also user upgradable through the PC/IF port so there will be no need to send the radio back. There were some complaints about having a hard time locking onto a CC within a very strong signal environment, and I believe that has been addressed within the CPU plus some other small things. I am sure there will be a list of changes to go with any release.

Craig

LEH said:
Craig,

What does a 'matching CPU upgrade' mean? Send the scanner in for a new CPU or is this another code capable upgrade?

Thanks for the info, I'm am waiting for the upgrade and because my primary is one of the problem children, the sooner the better. But I'd also prefer GRE to make it right rather than make it fast.
 

bonus1331

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Being proactive, I would assume a "sticky" would be appropriate when the upgrade is released.
Other than the start-up key configuration of "0, PGM"; I don't see much guidance for upgrade process in the manual.
Can see the confusion and "my scanner is dead" postings already;-)
Does the support page involve 'registering" prior to getting the firmware upgrade ala the Uniden support?
 

SCPD

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I am not sure about registering first.

The upgrade is super easy and the exe file will have step by step instructions. I think it is very hard to "brick" this radio from what I hear ;-)

bonus1331 said:
Being proactive, I would assume a "sticky" would be appropriate when the upgrade is released.
Other than the start-up key configuration of "0, PGM"; I don't see much guidance for upgrade process in the manual.
Can see the confusion and "my scanner is dead" postings already;-)
Does the support page involve 'registering" prior to getting the firmware upgrade ala the Uniden support?
 

RoninJoliet

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I have asked this on another board so please forgive me for asking here also , i have a Gateway computer with Windows 98SE, will i be able to perform the upgrade on my PSR500 and also, i have heard i cannot use Win500 because i need Windows 2000,XP, or Vista, im not good with computers and downloads but i sure like my 500 and have had my PRO96/2096 working great here in ILL on the new Starcom...I do have some of the P25 problems on the system at times but some times the 500 works GREAT on it...GRE makes fantastic scanners...Thank You.....
 

LEH

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Craig and Dave,

I kind of figured the CPU update would be software as well, but a firmware upgrade and matching CPU upgrade made me wonder if there were both hardware and software changes forthcoming.

Like Strother Martin said in "Cool Hand Luke".

"What we have here is failure to communicate."

Or perhaps Winston Churchill.

"The English and the Americans are a similar people, separated by a common language."
 

SCPD

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I know of no hardware changes. To me "firmware" is something that is not easily erased. I know "firmware" used to mean plug-swapping or soldering a chip. Otherwise I think you could call this a "software" upgrade since it is accomplished from a PC to the radio's PC/IF port with the provided USB cable. I think that GRE's upgrade method makes the software not easily lost, so that is why I called it firmware. I am sorry for any confusion.

LEH said:
Craig and Dave,

I kind of figured the CPU update would be software as well, but a firmware upgrade and matching CPU upgrade made me wonder if there were both hardware and software changes forthcoming.

Like Strother Martin said in "Cool Hand Luke".

"What we have here is failure to communicate."

Or perhaps Winston Churchill.

"The English and the Americans are a similar people, separated by a common language."
 

PC_Medic

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cpunut said:
I know of no hardware changes. To me "firmware" is something that is not easily erased. I know "firmware" used to mean plug-swapping or soldering a chip. Otherwise I think you could call this a "software" upgrade since it is accomplished from a PC to the radio's PC/IF port with the provided USB cable. I think that GRE's upgrade method makes the software not easily lost, so that is why I called it firmware. I am sorry for any confusion.

I am approaching 30 years now in PC repair and technical support. You are coorect in referring to it as a 'Firmware' upgrade. Any change that can be made to the system via software code update is a firmware upgrade/update.

I think what has folks confused is that the CPU functionality can also be updated via firmware. Most are thinking in terms of having to physically replace the current CPU chip like you would in a PC or most other products.
 
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