You can take it to Radio Shack and they can have it fixed for you.As W9RXR said in his last post is it still under warranty? and what is wrong with it?If you have just bought it and you have you bill of sale from Radio Shack just take it back and tell the manger of the store and he or she will exchange it or will get it repaired for you.I just had a Radio Shack pro-2096 repaired by Radio Shack for a Display problem and after I got it back I have had no problems with it.Check with Radio Shack First.If you need anything further please feel free to send me a pm anytime.Thank You Tim DeLong W9NES* Monitoring all of Metro Indianapolis/Marion County,Central Indiana*