It could possibly be encrypted. If it is, the Mode should show DMRE in the database, but maybe it has not been updated. Try setting it up as a conventional frequency, audio type Digital Only, code option Search. That will eliminate any chance of a programming error in the database. You should see color code 1 when receiving a transmission. If it is encrypted, you will hear unintelligible audio. Hopefully, one of the locals will jump in. I am just a little too far away to check it myself.