I think the licenses admin name has been changed to SNO911 on the analog stuff... but its been a whirlwind of change that I rely upon on someone to manage the mess..
I thought that it may have been mixed up with PSERN. I have a bearcat trunk scanner that I use now, I won't deal with APX's unless or until I know what I'm doing to properly program NAS, or have it programmed professionally. Honestly I love having the APX, but don't we all 😂.