If you see that and press "E", open your Windows Explorer and look for something in your drives that says "USB Drive" and double click it. You should then see in the window that opens, "BCDx36HP".
If you see that, you know your computer and scanner are connected. If you do not, then there might be a cable issue. Possibly a connector issue. Hopefully you are using the supplied cable, rather than doing something like have one that you've had laying around and try the GPS port instead of the correct one.