Actually, it has nothing to do with zones/channels on the radio.
Smartnet is Motorola's brand-name for their trunking systems. The difference between Smartnet and Smartzone is the 'logical' number of sites. In Smartnet, it is basically one site and you can add more, but by multicasting. All transmit the same thing and act as one. This isn't very scalable and loses efficiency as you add more as you tie up a lot of freqs.
Smartzone is a bunch of Smartnet sites tied together via dedicated links. It is more frequency-efficient in that the site controller 'knows' who is using the site and only transmits those talkgroups associated with those users. It knows who's on because Smartzone radios auto-affiliate to the site when they are within range.
The effect for a scanner is that unlike Smartnet, a Smatzone site will only pass traffic for radios actually affiliated to the site. You might have a whole bunch of busy talkgroups across a system that you want to monitor, but unless an affiliated radio is actually monitoring that particular talkgroup, the site won't pass it and you'll hear squat.
Hopefully this helps. Check out the trunking section of the RR Wiki for details.
Cheers,